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BROAD U.S.A. INC. Service Technician in Hackensack, New Jersey

We are seeking an HVAC Field Service Technician to service HVAC equipment and systems for maintaining cooling, heating, and ventilation to buildings and facilities throughout but notlimited to the New York Tri Tri-State area.Responsibilities: Perform preventative maintenance, diagnosis and repair for HVAC system Be able to technical support for new chiller installation, startup and commissioning Demonstrate and train customers how to use their equipment properly Ability to create and build strong relationships with customers, provide remarkable service,and surpass the customers expectations Communicate with customers and managers regarding service findings is essential,ensuring customer satisfaction. Represents the company by serving as the direct customer contact for our products andequipment, ensuring customer satisfaction by identifying, diagnosing and repairingequipment and systems at customer’s location. Display team effort and dedication to customer by maintaining flexibility to work overtimeand weekends as the business requires, including occasional overnight work Keep the management team in loop about customer’s satisfaction, any potential salesopportunities and any recurring problems Other tasks as assigned Possess and respect a safety first attitudeQualifications: US work authorization A High School Diploma or equivalent is required, and typically 4 plus years of experience in HVAC. Technical School or formal training is preferred This position is highly physical and requires regular use of hands, stooping, kneeling and climbing ladders. It requires employees to regularly lift and/or move up to 10 lbs.,and sometimes lift and/or move up to 40 lbs. This role may be exposed to variable weather, moving mechanical parts, heights, noisy, operating equipment and other variable environmental conditions based on location Strong organizational skills, positive attitude and an ability to learn and grow quickly Must be capable of working independently or as a team Confident, articulate and professional speaking abilities Ability to travel and work overtime/weekend as needed Ability to review plans, diagrams and flow charts  Demonstrate the ability to work independently, a high level of trouble shooting skills, critical thinking and problem solving skills General knowledge of electronics is required Valid driver’s license and clean DMV record Strong knowledge of relative safety standard/good practice and willingness to use PPE EPA certification and OSHA certification preferred

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