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UnitedHealth Group Lead Site Reliability Engineer in Gurugram, India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

  • Responsible for Deployments to Cloud Infrastructure

  • Develop and setup Datadog monitors and tracking for Micro-services and Micro-Front End applications

  • Create custom metrics to track the page and API performance

  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code

  • Improve processes supporting all aspects of the software development lifecycle including source code management, testing, automation, supportTake E2E ownership of technical delivery

  • Manages and is accountable for professional employees and/or supervisors

  • Create high-quality software by conducting peer design/code reviews and developing automated test cases

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

  • Undergraduate degree or equivalent experience

  • Proven experience working as an SRE with a specific focus on Microsoft Azure Cloud services and OCI

  • Experience in providing technical guidance and inculcating engineering best practices within development teams

  • Experience with CI/CD pipelines and version control systems (e.g., Git)

  • Experience with scalable networking technologies, including Linux, software-defined networking, network virtualization, open protocols, App acceleration, Load Balancers, DNS, virtual private networks, and their application in PaaS and IaaS technologies

  • Deep understanding of Cloud services, including Docker and Kubernetes Service API and tooling in Azure and OCI

  • Proficiency in scripting and programming languages (e.g., PowerShell, Python) for automation, infrastructure management, and tool development

  • Solid incident management skills, with a data-driven and analytical approach to diagnosing complex issues

  • Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates) and configuration management tools

  • Proven excellent problem-solving skills, attention to detail, and a proactive attitude towards addressing operational challenges

  • Effective communication and collaboration skills, with the ability to work across teams and influence technical decisions

  • Ability to develop and implement comprehensive monitoring and analytics solution using Datadog for a cloud-based microservices architecture

  • Ability to develop dashboards using modern monitoring tools (e.g. AppDynamics, Splunk, etc.)

  • Ability to analyze monitoring data to identify trends and root causes of incidents, leading to continuous improvement of system health

  • Solid understanding of DevOps principles and automation practices

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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