Job Information
TEKsystems Account Manager in Gurnee, Illinois
Description:
The Account Manager has a fundamental role in achieving our ambitious customer relationships and revenue growth objectives to deliver best in class customer experience. You will make dozens of outbound calls daily, working with our channel partners, generating interest for our portfolio, qualifying prospective customers, and closing sales. You will own the sales process from start to finish: quoting, order entry, and communication with customers.
KEY RESPONSIBILITIES (Include but not limited to)
• Source new sales opportunities through outbound calling to current customers and prospects and inbound lead follow-up.
• Understand customer needs and requirements.
• Cross-selling company product portfolio to existing accounts.
• Close sales and achieve quarterly quotas.
• Research accounts, identify key players and uncover customer needs.
• Maintain and expand your database of customers and prospects.
• Team with product management partners to build pipeline and close deals.
• Perform effective follow up on orders missing key strategic articles.
• Create and enter sales quotes using Salesforce.com.
• Reply to requests for price quotations, part identification, purchase orders, order changes, adjustments, and cancellations.
• Weekly touchpoints with existing accounts to ensure high level satisfaction.
• Forecast and funnel management.
• Manage website Chat tool from inbound customers.
Additional Skills & Qualifications:
Must Haves:
1+ years outbound sales experience (warm calls or cold calls)
Warm outbound calls to existing customers or previous customers to sell them
Experience selling tangible products
Computer skills
Nice Haves:
Former college athlete or pro athlete
Bachelors Degree
Medical Device industry
ERP software
CRM software
Degree
Soft Skills:
Outgoing
Detail oriented
Hunter mentality
Team player
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.