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UnitedHealth Group Senior Quality Engineering Manager - Automation in Gurgaon, India

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Engineering Manager - QE, you would work as a part of a dynamic team involved with software, web, portal, application, and other testing for new systems and/or enhancements with a focus on both manual and/or automated testing tools, test script and test plan creation and maintenance, defect tracking and reporting.

Senior Engineering Manager - QE ensures that quality standards and Procedures for products under his portfolio are met and aligned with legislation and customer specifications. This individual is responsible for implementing the organizations quality engineering policies and controlling new product development processes. The QE Senior Manager will also establish performance standards, procedures, and audit controls in order to meet business requirements, as well as Identify and implement process improvements to increase the efficiency, effectiveness, and quality of company operations. The QE Senior Manager will provide general supervision and technical guidance to the QE Staff in the analysis, design, testing, and deployment of all Optum Products/applications. The QE Manager maintains ultimate responsibility for assuring that all products are defect free and compliant with technical Specifications

With every role in the company, each position has a requirement for building quality into every output. The Technology Quality Function is reserved for those positions where Quality is the primary objective of the work delivered. Technology Quality roles will cover all primary quality activity across all technology functions that ensure we deliver high quality products and services. These roles include, but are not limited to, strategy, planning, standards, process, policy, tools, engineering, assurance, management, metrics, research and development, automation, data preparation, maintenance, new development, operations and delivery. Impact of work is most often at the operational or local business unit or market level.

Primary Responsibilities:

  • Work concurrently on several projects, each with specific instructions that may differ from project to project

  • Ensure that quality processes are carried out through all phases of the Software Development Lifecycle

  • Work with business partners, systems analyst, designers and programmers to create/analyze required project documents and ensures that quality assurance processes are incorporated

  • Analyze and dissect system requirements and technical specifications to create and execute test cases for large business initiatives

  • Ability to write test cases and execute testing within a web service environment

  • Product test and driving defect resolution

  • Assist business users in defining User Acceptance Testing, test cases and plans

  • Establish and maintain test cases and test data

  • Create and maintain test cases in Quality Center and/or Test Director

  • Actively participate in walk-through, inspection, review and user group meetings for quality assurance

  • Work with business users, system analysts, designers and programmers to create and analyze various required project documents

  • Participate in production implementation verification and being accountable for validating system quality

  • Plan, document, evaluate and track testing results to ensure system applications are free from defects

  • Communicate and interact with appropriate areas on problems, changes and enhancements that may impact data, workflow and /or functionality within Information Technology software

  • Comply with standards of the software development life cycle and follow strategies, plans and procedures within information Technology software

  • Comply with standards and strategies of the software development life cycle

  • Provides leadership to and is accountable for the performance of managers and/or senior level professional staff

  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Core Competencies:

  • Customer Focus

  • Quality Orientation ( A tester by heart )

  • Adaptability/ Flexibility

  • Planning and Organizing

  • Problem Solving

  • Result Focus

  • Accountability and Dependability

  • Leadership

  • Coaching and Mentoring

  • Staff Management

  • Mathematical Reasoning

  • Development and Continual Learning

Required Qualifications:

  • B.E/B.Tech/M.Tech/MCA/M.Sc with 10 - 15 years of experience in Testing

  • At least 3 - 5 years as Test/QE Manager competency

  • Healthcare Industry experience

  • Solid Automation testing experience (Selenium/QTP)

  • Quality Assurance Team Leadership experience

  • Experience with Quality Assurance testing tools

  • Solid Development background

  • Good understanding on Product testing and product SDLC

  • Understanding of all phases of the Software Development Life Cycle

Preferred Qualifications:

  • Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access)

  • Proficiency with MS Visio

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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