Job Information
Mississippi Employer Permit Clerk & Records Assistant in Gulfport, Mississippi
JOB OBJECTIVE: The purpose of this position is to perform office duties including but not limited to permitting, filing, answering phones, providing customer service for E91l addressing, and preparing documents related to the Code Administration. ESSENTIAL JOB FUNCTIONS: 1. Receive all paperwork required for permitting, for new contractors (general and subcontractors); Review all paperwork for license application in Harrison County; approve applicants for license in Harrison County (rural). 2. Issue permits in special flood hazard areas; look up general flood info on jobs when permitting. 3. Check contractor information when applying for permit; receiving and process applications for new construction of residents and commercial jobs; send applications to inspectors for review. 4. Data entry of all license information for contractors; maintain contractor files in permit software. 5. Prepare permit once approved by inspectors in permit system and contact permit holder when ready for pickup; Set up inspections; issue Certificate of Occupancies when approved. 6. Help customers with general address questions and information such as (but not limited to) address verification, owner info and location; general address maintenance to include but not limited to road names, zip codes, property ownership. 7. Assist customers at front counter for permitting, questions, licensing, assist E911 (general), answer phones, send emails on various projects, reports, general information, filing, take complaints. 8. Receive public record requests from various places such as Chancery Clerk, E911, and other offices/general public; receive payment of requests once done and send request either by email, fax or mail. 9. Receive and document complaints from customers at counter or by phone/email; give to appropriate person to investigate each complaint. 10. Prepare monthly reports to Harrison County Board of Supervisors, Census, Development Commission, and Tax Assessor. 11. Prepare daily bank deposits and reports for cash intake. 12. Assist office staff with permits, flood permits and permit reports. 13. Assist office staff with general everyday permitting such as electrical, plumbing, etc. 14. Assist office staff with flood map information for permits in and out of flood zones. SECONDARY DUTIES AND RESPONSIBILITIES: 1. Other related duties as required REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge of database operations and management (permitting and licensing). • Math skills for determining permit valuation and square footage of plans submitted. • Knowledge of how to operate various office equipment (calculator, scanner, printer). • Knowledge of computer systems to enter all permit paperwork, scan ·plans, elevation certificates. Set up inspections. • Proficiency with Microsoft Office Suite. (Word, Excel, PowerPoint and Access); ability to learn new software as necessary. • Strong organizational skills essential; must be well organized and attentive to details. • Math skills to determine square footage of plans, figure out building permit costs per square foot. • Customer Service skills in order to assist customers with basic knowledge of permitting, E911, flood information or direct them to the correct dept. or person. • Skill in data entry, filing, scanning digital plans, paperwork, E91l request /verifications, basic flood map queries • Ability to operate various office equipment to include but not limited to fax, email, phone, etc. • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under pressure of time sensitive deadlines. • Ability to maintain confidentiality of information processed orprepared. • Ability to work independently as well as with a team; cooperative and willingness to assist all County departments where necessary. • Ability to communicate effectively, both orally and in writing. • Must possess positive, professional interpersonal skills. • Assist offic staff with general everyday permitting and customer service. • Assist other offices with general information for Code Administration. EDUCATION AND EXPERIENCE REQUIRED: • High School Diploma. • Three (3) years of work experience with increasing responsibility in Office management. • Any equivalent combination of education and experience ADDITIONAL REQUIREMENTS: • Must possess a valid Mississippi Driver's License before employment and maintain licensure for duration of employment in this position. SALARY RANGE: $27,000.00 - $37,000.00 annually