Job Information
Conduent Project Management Analyst I in Guatemala City, Guatemala
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
Requires excellent business and system requirements writing skills.
Expertise on creating business, system, and data process flows.
Have good knowledge of back-office systems and technologies. Able and willing to learn new business systems and processes.
Experience with business process improvements.
Experience working with operations, technical team, and client partner.
Assist with prioritizing project tasks based on client, IT and operational feedback.
Proficient on MS Word, MS Excel, MS PowerPoint, and MS Visio.
Performs technical-based activities.
Contributes to and manages projects.
Interfaces with and influences key stakeholders.
Attention to details.
Leverages previous knowledge and expertise to achieve results.
Ability to complete work self-guided or working with teams.
College or university degree required or equivalent work experience that provides exposure to fundamental theories and concepts.
Problem Solving
Uses existing procedures to solve standard problems.
Examines information and standard practices to make judgments.
Aid in trouble shoot operational and IT related issues.
Interpersonal Skills
Exchanges information and ideas effectively.
Excellent communication and business writing skills.
Proactive communication on issues to operational, delivery and client leaderships.
Responsibility Statements
Assists PMO as well as the Delivery Manager in writing project requirements, addressing CDM inquiries from BATA and design business/system/data process flows.
Coordinate project meetings with operations and the project team to address any pending questions related to operational changes.
Builds basic integrated project plans and milestones.
Work with the Delivery team to track O&M projects that fall outside the scope for the PMO team. Prepares project updates and presentations.
Works closely with the delivery and operational teams to streamline the project execution process and collaborate with a team to update project playbooks, assist on hyper care items, such as tracking operational issues, updating SOPs, leading UAT of reports & other functionalities post deployments.
Lead communication with operation is in alignment with recent project changes.
Perform other duties as assigned.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.