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Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital. After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ('Divested Group'). By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company. In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies. Job Summary The Workday Payroll Analyst is responsible for the day to day execution of deliverables across their assigned clients, which can include multiple service locations and platforms. The Analyst is responsible for ensuring timely execution, as well as developing solutions to complex problems across their assigned clients. The Analyst can serve as the primary operations escalation point, internally and externally, along with the Senior Analyst and / or Domain Process Lead and Operations Services Manager. The Analyst will also be responsible for coaching of junior colleagues, contractors, and vendors as appropriate. Key Responsibilities * Act as subject matter expert and execute assigned deliverables for aligned Payroll clients * Monitor the workload across aligned operations ensuring business as usual and projects are delivered to required deadlines with quality. Actively monitor operational health by testing and ensure processing checklist/SOP is followed - Execute and support required recovery plans and Root Cause Analysis documentation, as necessary - Conduct applicable risk-based auditing to ensure consistent and accurate results - Ensure appropriate evidence is provided/documented for SOC Control tasks * Drive overall quality control as well as support and identify opportunity for process optimization and automation * Support the Operation Service Manager (OSM), Client Service Manager (CSM) and/or Delivery Executive in consultative best practice conversations with the client(s), as required * Partner with Client Service Manager, Domain Process Lead and/or Service Delivery Manager to mitigate financial impacts of Errors and Omissions (E&Os). * Adhere to Operating System guidelines and supporting POV and industry best practices * Participate in completing SOC Audits, BCP, change management and creation and other process improvements Knowledge, Skills, Abilities, and Experience Bachelor's degree and/or a minimum of 2+ years of professional work experience in Human Resources Outsourcing or related field required Knowledge and understanding of HR, payroll, tax, accounting project management and/or related subject matter desired Understanding of regulatory and legislative guidelines desired. Strong computer skills with current technical knowledge Ability to work in a fast-paced environment and to adapt to frequent change Excellent oral and written communication skills. Ability to build strong relationships with client contacts and internal teams and stakeholders. Exhibits problem-solving skills, including troubleshooting issues and escalates as appropriate Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing educa