Job Information
Charter Communications/Spectrum Senior Instructional Designer in Greenwood Village, Colorado
Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? If you value building relationships with credibility and confidentiality, our Human Resources team would love to meet you.
Spectrum keeps nearly 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet, TV, mobile, and voice. Our HR team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people.
BE PART OF THE CONNECTION You will develop and design high-quality learning programs and materials for corporate training initiatives. You will analyze training needs, collaborate with subject matter experts, and create engaging instructional content using various formats and technologies. You will apply instructional design principles to develop effective learning experiences, incorporating interactive activities, assessments, and multimedia elements. You will lead the development and implementation of training strategies, evaluate program effectiveness, and provide guidance to instructional design teams. You will conduct standard to moderate complex instructional design projects. Overall, you will focus on creating impactful and innovative learning solutions that align with organizational goals and drive employee development.
Your focus will be to simplify and enhance the employee experience at Spectrum to help maintain prime organizational effectiveness. Spectrum employees will count on your follow-through and escalation, when necessary, to handle each confidential issue with respect. You'll have the opportunity to work with people across all parts of the business and help them focus on doing their best work as you see their recruiting needs through to resolution.
WHAT OUR SENIOR INSTURCTIONAL DESIGNERS ENJOY MOST To collaborate with the leadership teams and business subject matter experts to design engaging learning that mitigates risk to the company and supports company values To partner with the business to create clear learning objectives in support of business goal To design and develop high-quality learning content to meet the needs of the supported audience To conduct reviews of training materials to ensure learning objectives are met To provide enhancements and revisions to existing materials based on SME/Stakeholder feedback To maintain current knowledge of the latest industry tools and processes To collaborate with assigned L&D Staff, Manager(s) and/or Director(s) to create quality training deliverables To actively participate in and facilitate in-person or virtual meetings as needed to support learning projects To maintain accurate status of projects, milestones, and tasks in the team project tracking tool To diagnose and escalate risks to design projects to appropriate L&D leaders and stakeholders To collaborate with leadership team and business subject matter experts to design large-scale, engaging learning that enhances business performance, with minimal support To design and develop comprehensive learning solutions that provide an excellent user experience and incorporate multiple deliverables (online, video, simulations, Instructor-led, Virtual, etc.), to meet business and performance objectives To develop storyboards to support eLearning design To manage all functions of eLearning design, including storyboarding, scripting, assessment, and multi-media inclusion To create and implement evaluation plans to demonstrate business impact of training initiatives To achieve and model team quality standards in all aspects of learning design while managing 3-5 projects at a time To proactively partner with internal customers to determine performance and training needs To design instruction that reflects an understanding of the diversity of learners and groups of learners To manage external resources to maximize cost effectiveness and quality To apply business skills to managing instructional design To promote collaboration, partnerships, and relationships among the participants of a project To serve as a mentor and/or knowledge resource to less experienced designers Model the adoption of ongoing improvements in team processes and standards To develop partner relationships with SMEs and stakeholders to ensure that training meeting expectations beyond initial implementation Perform other duties as requested
As you efficiently manage employee interactions, your goal is to provide excellent service with an appropriate sense of urgency. With over 96,000 employees, your work is essential to empowering, developing, and safeguarding our people and their careers. If you value relationships and are people-first, a career as a Sr. Instructional Designer at Spectrum is for you.
WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Bachelor's degree in Education, Adult Learning or equivalent experience 4+ years of Instructional Design and development experience 3 + years experience in Project Management Ability to communicate orally and in writing in a clear and straightforward manner Ability to read, write, speak and understand English Critical thinking and analytical skills Ability to communicate with all levels of management and company personnel Ability to deal with the public in a professional manner Ability to leverage advanced and emerging digital learning tools, delivery methods and platforms Demonstrated PC skills and MS Office skills