Job Information
Bon Secours Mercy Health Registered Nurse ( RN ) - Navigator - Bon Secours Health Systems - Eastside in Greenville, South Carolina
At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.
POSITION SUMMARY
Responsible for the strategic planning, education, execution and evaluation of evidence-based strategies to achieve measurable results in the perioperative environment within an Enhanced Recovery After SurgeryTM (ERAS) framework. Absolute emphasis on process improvement in patient care delivery, perioperative outcomes, length of stay, readmission reduction, experience of care, and cost savings for the Health System. The Program Lead works with minimal supervision in carrying out the designated duties and responsibilities of the position, and must collaborate with interdisciplinary team to design, develop, and implement appropriate programs and processes to eliminate identified gaps and provide a mechanism of continuous communication regarding performance within the program. Possess excellent critical thinking and analytical capabilities with the ability to translate quantitative and qualitative data into actionable plans for interdisciplinary team members. Natural ability to work in partnership with others across the organization and thrive in a dynamic, fast-paced, and highly fluid perioperative environment. Adept at managing through ambiguity and practicing judgment to drive clarity. Strong communicator who can engage at all levels of the organization providing the right understanding of ERAS initiatives to drive buy-in .
JOB REQUIREMENTS
Minimum Required Qualifications:
Education: Registered Nurse, BSN preferred.
Experience: 3-5 years of relevant experience within a Healthcare organization demonstrating progressive leadership. Excellent mentoring, training, coaching and effective communication skills required.
Licensure, Registration, or Certification: Must hold a current license as a registered nurse in South Carolina. BLS certification.
ESSENTIAL JOB FUNCTIONS
Provides day-to-day support for clinical staff caring for ERAS patients.
Communication with staff and leaders is timely and effective.
Supports staff orientation, training and competency assessment in ERAS protocol care.
Performance feedback is provided to staff in a timely and effective manner.
Provides care coordination and patient and family education processes across settings.
Conducts ERAS patient rounds to ensure a safe, high quality experience, identify gaps in care and provide coaching to care team members through Rounding to Influence methodology.
Understands current Bon Secours Health System structures, processes, people, and services to develop Enhanced Recovery strategies that preemptively identify opportunities for improvement in care delivery.
Participates with other senior executive, clinical, and physician leaders for the ERAS program to establish programmatic plans and objectives, identify strategic needs, and prioritize areas of focus for expansion.
Leverages data to analyze and identify patterns that drive the ERAS care delivery model.
Seeks and recommends potential opportunities for process improvement to improve reliability of care processes and analyzes trends that may impact cost-effective care delivery.
Facilitates the development and implementation of standardized, evidence-based tools to foster care delivery across disciplines and settings.
Drives communication and change management efforts to integrate ERAS concepts into the Bon Secours Health System culture.
Develops and leverages internal and external partnerships and networks to maximize the achievement of Bon Secours Health System goals.
Collaborates with service-specific education leaders on the development of education plans for ERAS program implementation (and ongoing) to integrate, align and synthesize evidence-based practices into daily processes for staff.
Demonstrates expert level skills using advanced research methodology, particularly data collection, analysis, interpretation, and presentation. Advises teams and applicable service/department management as to appropriate identification of, response to and monitoring of measures of success.
Provides leadership as liaison between nursing, surgery, anesthesia, pharmacy, information technology, informatics, ancillary support services and administration to support ERAS implementation efforts and drive interdisciplinary process improvement while fostering accountability.
Ensures development and delivery of consistent internal and external communications regarding program efforts, best practice identification, and outcomes reporting.
Identifies, monitors, and evaluates service-specific metrics for measurable performance improvement. Oversees the development of actionable recommendations.
Prepares appropriate quarterly and yearly reports of performance data for individual care teams and senior leadership in support of short- and long-term planning initiatives.
Acts as visionary, a strategic planner and a change agent for Bon Secours Health System.
A thought-partner on new, innovative strategies to drive Bon Secours Health System in becoming the safest place to work and receive care.
Demonstrates professional and leadership behaviors:
Communicates appropriately using good interpersonal skills.
Positive, professional demeanor is projected through verbal and non-verbal communications.
Information for patients and staff is delivered in a manner that is supportive, timely and understandable.
Interpersonal conflicts are resolved using appropriate methods and organizational resources.
Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.
Serves, manages and supports internal and external customers.
Privacy is maintained at all times for patient and employee information.
Actions are initiated to meet or exceed customer/co-workers expectations in delivering service.
Relationships with staff in other work areas are fostered to meet internal and external customer needs.
Positive working relationships with peers, management and customers are maintained at all times.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned areas of responsibility Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Provides patient care to adolescents, adults, geriatrics
OTHER JOB FUNCTIONS
Adheres to St Francis Health System rules, regulations, and policies.
Performs other duties as assigned. Assists and supports other departments when needed. POSITION SUMMARY Responsible for the strategic planning, education, execution and evaluation of evidence-based strategies to achieve measurable results in the perioperative environment within an Enhanced Recovery After SurgeryTM (ERAS) framework. Absolute emphasis on process improvement in patient care delivery, perioperative outcomes, length of stay, readmission reduction, experience of care, and cost savings for the Health System. The Program Lead works with minimal supervision in carrying out the designated duties and responsibilities of the position, and must collaborate with interdisciplinary team to design, develop, and implement appropriate programs and processes to eliminate identified gaps and provide a mechanism of continuous communication regarding performance within the program. Possess excellent critical thinking and analytical capabilities with the ability to translate quantitative and qualitative data into actionable plans for interdisciplinary team members. Natural ability to work in partnership with others across the organization and thrive in a dynamic, fast-paced, and highly fluid perioperative environment. Adept at managing through ambiguity and practicing judgment to drive clarity. Strong communicator who can engage at all levels of the organization providing the right understanding of ERAS initiatives to drive buy-in . JOB REQUIREMENTS Minimum Required Qualifications: Education: Registered Nurse, BSN preferred. Experience: 3-5 years of relevant experience within a Healthcare organization demonstrating progressive leadership. Excellent mentoring, training, coaching and effective communication skills required. Licensure, Registration, or Certification: Must hold a current license as a registered nurse in South Carolina. BLS certification. ESSENTIAL JOB FUNCTIONS
Provides day-to-day support for clinical staff caring for ERAS patients.
Communication with staff and leaders is timely and effective.
Supports staff orientation, training and competency assessment in ERAS protocol care.
Performance feedback is provided to staff in a timely and effective manner.
Provides care coordination and patient and family education processes across settings.
Conducts ERAS patient rounds to ensure a safe, high quality experience, identify gaps in care and provide coaching to care team members through Rounding to Influence methodology.
Understands current Bon Secours Health System structures, processes, people, and services to develop Enhanced Recovery strategies that preemptively identify opportunities for improvement in care delivery.
Participates with other senior executive, clinical, and physician leaders for the ERAS program to establish programmatic plans and objectives, identify strategic needs, and prioritize areas of focus for expansion.
Leverages data to analyze and identify patterns that drive the ERAS care delivery model.
Seeks and recommends potential opportunities for process improvement to improve reliability of care processes and analyzes trends that may impact cost-effective care delivery.
Facilitates the development and implementation of standardized, evidence-based tools to foster care delivery across disciplines and settings.
Drives communication and change management efforts to integrate ERAS concepts into the Bon Secours Health System culture.
Develops and leverages internal and external partnerships and networks to maximize the achievement of Bon Secours Health System goals.
Collaborates with service-specific education leaders on the development of education plans for ERAS program implementation (and ongoing) to integrate, align and synthesize evidence-based practices into daily processes for staff.
Demonstrates expert level skills using advanced research methodology, particularly data collection, analysis, interpretation, and presentation. Advises teams and applicable service/department management as to appropriate identification of, response to and monitoring of measures of success.
Provides leadership as liaison between nursing, surgery, anesthesia, pharmacy, information technology, informatics, ancillary support services and administration to support ERAS implementation efforts and drive interdisciplinary process improvement while fostering accountability.
Ensures development and delivery of consistent internal and external communications regarding program efforts, best practice identification, and outcomes reporting.
Identifies, monitors, and evaluates service-specific metrics for measurable performance improvement. Oversees the development of actionable recommendations.
Prepares appropriate quarterly and yearly reports of performance data for individual care teams and senior leadership in support of short- and long-term planning initiatives.
Acts as visionary, a strategic planner and a change agent for Bon Secours Health System.
A thought-partner on new, innovative strategies to drive Bon Secours Health System in becoming the safest place to work and receive care.
Demonstrates professional and leadership behaviors:
Communicates appropriately using good interpersonal skills.
Positive, professional demeanor is projected through verbal and non-verbal communications.
Information for patients and staff is delivered in a manner that is supportive, timely and understandable.
Interpersonal conflicts are resolved using appropriate methods and organizational resources.
Diverse perspectives are acknowledged; language and behaviors are modeled that build inclusiveness in the work environment.
Serves, manages and supports internal and external customers.
Privacy is maintained at all times for patient and employee information.
Actions are initiated to meet or exceed customer/co-workers expectations in delivering service.
Relationships with staff in other work areas are fostered to meet internal and external customer needs.
Positive working relationships with peers, management and customers are maintained at all times.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned areas of responsibility Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Provides patient care to adolescents, adults, geriatrics
OTHER JOB FUNCTIONS
Adheres to St Francis Health System rules, regulations, and policies.
Performs other duties as assigned. Assists and supports other departments when needed.
Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com