Job Information
Hyster-Yale Group Project Specialist, Emerging Technology in HY US Greenville, United States
Job Title
Project Specialist, Emerging Technology
Job Family
Project and Program Management
Job Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Project Specialist, Emerging Technology based at our Greenville, NC location .
What you will do:
This position is designed to provide support to our dealers and customers specific to the Hyster and Yale Emerging Technology solutions.
This individual will require in-depth knowledge of our solution platform and project management processes to provide timely support.
This individual will have to coordinate activities with our dealers and our technology partners as emerging technology projects are deployed.
Will serve as the primary resource to ensure proper hand-off of all order details from sales to project delivery team.
This position will also be responsible for receiving calls, emails, and CM tickets, and effectively troubleshooting and providing solutions as well as coordinating with supply chain to ensure visibility of all truck locations for emerging technology projects.
What you will need:
BS Degree or Equivalent Experience Preferred
With AS Degree, 3-5 years of customer service role or system support role experience.
In lieu of degree, 7+ years of customer service role or system support role experience.
Skills, Experience & Abilities
Project Management experience
Direct customer service experience (phone and email)
Cloud-based systems experience
Excellent communication skills
Training and presentation skills
Industry knowledge a plus
Who we are:
Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
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Job ID
JC1123
Employment Type
Full time
Work Hours
40
Travel Required
25%
Primary Location
HYG US Greenville, NC (Headquarters)
Address
1400 Sullivan Drive
Zip Code
27834
Field-Based
No
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled