Job Information
American Homes 4 Rent Regional Vendor Specialist in Greensboro, North Carolina
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
The Regional Vendor Specialist is responsible for managing the designated Region’s vendor relationships. Duties include vendor onboarding, maintaining effective communication, and vendor accountability to support district/regional stakeholders and their portfolios. Conducts quality assurance inspections on escalated issues such as quality complaints and/or inspect high dollar value/loss/remediation work. Responsible for compliance and negotiation of Service Level Agreements (SLA) as well as analysis and recommendations to the business as it relates to vendors, contracts, and scope.
Responsibilities:
Interfaces with vendors and regional staff to interpret business needs, trends and provide accurate specifications and solutions for services including, but not limited to, adding vendors internal software platforms, extending property access to vendor accounts, reviewing of pricing structure adherence, review system/process compliance utilization, conducts quality assurance inspections and setting expectations for meeting operational performance standards. Acquires necessary documentation for vendor onboarding.
Partners with District Maintenance Managers with internal audits to ensure proper utilization of vendors and allocation of work to maximize service levels and proper expense management. Identifies opportunities and leads projects to enhance and increase efficiencies in the program.
Reviews bids from vendors to ensure accuracy for content and pricing. Engages in negotiations with vendors to ensure pricing falls within market pricing guidelines. Identify work order/purchase order scope and negotiate vendor pricing for both core assets and communities under property management operations.
Hold individual performance meetings and provide vendors with performance KPIs to help support both the vendor and business. Management of vendor infractions to identify areas inconsistent with scope, charges, and/or agreed upon services, communicates, and sets expectations while reinforcement of company compliance guidelines on behalf of district/region when necessary.
Actively participate and/or lead meetings with business partners to ensure consistent communication on service levels being provided in the regions. Present current state of business along with recommendations to key stakeholders.
Requirements:
Bachelor’s Degree in Business Management, Construction Management or a related field preferred.
Minimum four (4) years of experience in project management, vendor relations, construction and/or related field(s).
Keen understanding of the industry, including the ability to assess the strengths and weaknesses of competitor organizations, recognize and seek out relevant opportunities, and implement processes for improved efficiency, service, profitability, and growth.
PC skills, CRM knowledge a plus
Excellent planning and organizational skills
Strong analytical skills
Entrepreneurial spirit and willingness to take prudent risks
Ability to interact effectively at all levels
Excellent communication skills, both written and verbal
Strong customer, quality, and results orientation
Ability to be an effective member of project teams
Build your career with us:
At AMH, we know what it takes to feel at home. That’s not just our product; it’s also our culture. We work to maintain a people-first culture of trust, belonging, and inclusion, where our employees are empowered to collaborate and take initiative. If you’re ready to elevate your career, we hope you'll consider making your home with us. Apply today and a member of our Talent Acquisition team will reach out soon! To learn more about our workplace, please visit amh.com/careers.
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