Job Information
VF Corporation Leave Administration Specialist in Greensboro, North Carolina
Leave Administration Specialist reports to Senior Benefits Manager and is responsible for maintaining accurate associate records in VF’s HCM system (currently Workday), which includes transaction processing for Short Term Disability (STD), Long Term Disability (LTD), Family Medical Leave (FML), non-FMLA, Canadian leaves and state leaves. The position will also hold a key role in reviewing claims, performing audits to ensure accurate processing, and researching and identifying solutions when required. The specialist will respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations and will possess the skills and ability to communicate effectively and appropriately with associates, internal resources and third parties. The role regularly works with information that requires a high level of discretion and confidentiality. Incumbents are knowledgeable in areas of Leave Administration, think for themselves, have a sense of urgency and work with some supervision.
Additional Responsibilities:
Process Short Term Disability, Long Term Disability, Family Medical Leave, and Accommodation claims in Workday, for all USA associates, accurately and timely based on approvals/denials from third party vendor.
Communicate claim/leave initiations, approvals and updates with the associates, managers, and Employee Relations/Human Resources in an accurate and timely manner.
Partner with Employee Relations/Human Resources on non-FMLA leave options for denied or ineligible associates
Manage Canadian leave process which includes Workday input, communications and completion of vendor forms as needed.
Monitor disability vendor actions to ensure adherence to VF plan standards and service agreement.
Responsible for documenting detailed claim information for tracking and audit purposes.
Coordinate federal, state and VF disability plans to meet compliance standards required to meet compliance standards for state family and medical leave laws.
Remain current with state disability and family leave plan enactments and changes
Complete state and vendor requests for employment and wage information
Perform calculations for state disability offsets
Responsive to emails from associates, internal partners, and vendors within 2 business days or within 24 hours for escalations.
Partner with Payroll and associates on processing of retro disability and reimbursement of overpayments.
Partner with Risk Management for the processing of STD claims in conjunction with Worker’s Compensation
Provide Short Term Disability, Long Term Disability, Family Medical Leave and state leave training as needed for internal resources
Assist with daily tasks including researching and responding to People Service Center (PSC) tasks in My HR Service Center that are assigned to the Total Rewards team
Process waiver of premium and termination of benefits for leaves greater than 12 months to remain in compliance with VF plan requirements Support teammates during times of high volume or during team absences to maintain seamless processing of claims/leaves
Provide feedback on processes and communications to enhance experience for associates and internal partners
Work with Management and Benefits - Center of Expertise (COE) to assist on specific projects and leave program implementations or changes
Perform special projects as needed to support disability process
Experience:
Undergraduate degree in human resources, business, or related discipline required or equivalent experience in leave management
3 to 5 years of experience in a related role or discipline
Strong analytical, problem solving, and documentation skills
Solid interpersonal skills and customer service orientation
Familiarity with Workday or other administrative system
Skills:
Subscribes to the highest standards of ethics and business/personal integrity
Detail oriented, results driven
Ability to organize, multi-task, and prioritize work for self
Clear, concise communication skills (verbal, written)
Strong PC skills (Microsoft Suite)
Flexible and adaptable to change
Ability to maintain confidentiality of sensitive records and information
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Hiring Range :
$21.20 USD - $26.50 USD per hour
Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.
P lease note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.
At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at peopleservices@vfc.com . VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.
VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.