Job Information
Robert Half Customer Service Representative in Greensboro, North Carolina
Description We are in the business of Staffing and Recruitment, located in GREENSBORO, North Carolina, and we're currently on the hunt for a Customer Service Representative. The primary function of this role involves responding to inbound and outbound calls, managing email correspondence, and tending to the inquiries of customers. This opportunity offers a short term contract employment.
Responsibilities:
• Respond promptly and effectively to customer inquiries via phone and email
• Ensure all customer interactions are logged and records are kept up-to-date
• Utilize Microsoft Excel and Microsoft Word for data entry and order entry tasks
• Maintain a high level of service, ensuring customer satisfaction and retention
• Schedule appointments as necessary, displaying effective time management skills
• Display proficiency in handling both inbound and outbound calls
• Showcase your skills in Call Center Customer Service
• Resolve any customer-related issues in a timely and efficient manner Requirements • Must possess the ability to handle and answer inbound calls effectively.
• Previous experience in a call center customer service role is crucial.
• Proven customer service skills and the ability to resolve queries and issues.
• Proficiency in data entry, with a focus on detail and accuracy.
• Experience in email correspondence is required.
• Should be able to manage both inbound and outbound calls efficiently.
• Proficiency in Microsoft Excel is essential to handle data-related tasks.
• Knowledge of Microsoft Word to create and manage documents.
• Experience in order entry, ensuring accurate and timely processing.
• Ability to schedule appointments, managing time and resources effectively. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .