Job Information
Ascensus Associate Claims Administrator in Greensboro, North Carolina
Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.
Job Summary: Performs administrative functions related to supporting the administration of claims for all insurance products supported by Newport
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions .
Provides daily administrative support to the insurance claims team.
Opens, sorts and distributes incoming mail. Posts outgoing departmental mail as needed, prepares courier packages and transmit faxes/scans as appropriate.
Researches and collects information and material as required from various sources and follows up to ensure that all data is provided.
Updates records, files and computer databases as needed.
Provides assistance to departmental management for projects as needed.
Assists in the preparation of presentations and related materials and correspondence.
Compiles documentation, files appropriate paperwork and maintains records related to a variety of company and client information, questionnaires, policies, licenses, notifications, reports, expenses, and various other documents or activities, as required.
Enters related information from death certificates into a central database, oversees the submission of death claims to carriers coordinating with client service team and accounting services.
Monitors receipt of carrier responses and prepares distribution of information as approved by policy administrators to be mailed to client as well as maintains and updates current claims activity in central database.
Assists Carrier Analysts, Client Services, AML for Broker Dealer, Office Administrator as needed
Assists in special project needs as they relate to claims administrative services.
Interacts professionally with clients, team members and other departments
Works as a self-starter and completes work in a fast-paced, demanding environment under tight deadlines
Focuses on learning in everyday activities and events
Collaborates with and openly shares knowledge with colleagues
Regular, reliable, and punctual attendance.
Management Responsibilities (none)
Required Education, Experience and Certificates, Licenses, Registrations
2-5 years of related experience and/or equivalent combination of education and experience
Strong MS Office skills to include Word, PowerPoint, and Excel
Preferred (but not required) education or skills for this role are
- Bachelor's degree or equivalent work experience
Competencies
Diplomatic
Creative Problem Solver
Integrity
Resourceful
Team Player
Client Oriented
Utilizes Sound Judgment
Thorough
Results Driven
Time Management
Attention to Detail
Organization and Planning
Travel : Up to 5%.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).