Campus Pride Jobs

GREENFIELD Community Health Worker Team Lead PRIMARY RESPONSIBILITIES: Ensures the provision of high-quality patient care by assisting in daily problem solving and supervision of the Community Health Worker (CHW) team under the direction of the Medical Site Manager. Provides direct supervision for CHW team Conducts Outreach, Engagement, and Population Health Activities Provides Additional Patient Support Resource Coordination for Health-Related Social Needs Case Management Training and Development Effectively communicates with patients and staff across departments. REQUIRED SKILLS, EDUCATION & EXPERIENCE: Education: High school diploma or equivalent required. Formal training in public health or community health or 1-3 years related community health experience required. State of Massachusetts certification as a CHW required or the ability to obtain one within one year of hire. Additional certification is required in one or more of the following: medical interpreting, insurance navigation, or other certification as approved by department manager. A certification in insurance navigation will be required within 180 days of hire if not already certified. Proficiency in written and spoken English. Bi-lingual English/Spanish, English/Moldovan, or English/Russian a plus. Experience: Prior community outreach or medical office/interpreting experience required. Specific experience with MassHealth, Children\'s Medical Security Plan or other public health programs preferred. Experience working in Epic EHR or similar EHR platform preferred. Skills: Exceptionally organized. Must be able to manage multiple initiatives, determine initiative urgency in a meaningful and practical way, use goals to guide actions and create detailed action plans, and organize and schedule people and tasks. Must be able to clearly present information through spoken or written words, read and interpret complex information, talk with colleagues, students and collaborative partners, and listen well. Must be able to develop rapport with others and recognize their concerns and feelings, build and maintain long-term associations based on trust, and help others. Ability to work harmoniously with ethnically, culturally, racially, and gender diverse staff and patients. Ability to efficiently operate basic office equipment (multi-line phone, fax, photocopier). Ability to use Microsoft Office Suite (Word, Excel, and Outlook) and internet programs. Understands and is familiar with basic medical terminology. Safe driver with good driving record and current license to operate an automobile Comfortable with electronic documentation platforms such as an electronic health record PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. For full job description please visit website.