Campus Pride Jobs

Anticipated hiring range: $17.53 - 19.72 hourly

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary: Ice Haus Coach - Hockey is an integral part of the recreation division with the City of Greely and are responsible for providing quality customer service to patrons as well as the oversight of Ice Haus programs with the responsibility for safety, instructing and supervising and testing ice skating lesson participants.

Experience, Knowledge, Skills:

Minimum Requirements Two (2)+ years of hockey playing experience with a basic knowledge of the game. Must have a Level 1 CEP coaching certification through USA hockey or be willing to attain necessary certification within 3 months of hire. Current certification in CPR, First Aid and AED or ability to obtain within 3 months of hire required.

Preferred None

Knowledge, Skills, and Abilities Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others. Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly. Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions. Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness. Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments. Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results. Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed. Ability to self-start and take initiative in completing daily tasks and special projects. Ability to focus on activities that have the greatest impact on meeting work commitments. Ability to establish and maintain partnerships with a variety of internal and external constituencies. Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages. Knowledge of customer service principles and best practices, including customer needs assessments, meeting quality service standards, and evaluating customer satisfaction. Knowledge of incident response and handling methodologies. Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor.

Essential Functions:

Program Instruction Instructs, tests, and evaluates participants in the skating lesson program. Adequately plans and prepares in advance of teaching in an effort to foster skill development in each participant Provides ongoing corrective feedback to participants and relay progress to parents/guardians. Maintains order and discipline in classes to ensure a safe environment and to promote a learning atmosphere.

Facility/ Risk Management Enforces all facility rules, safety, and policies. Ensures participants use of City equipment, such as rental skates and hockey gear, is within established guidelines and that gear is of correct fit and function.

Customer Service & Engagement Demonstrates professionalism in all forms of communication such as in-person, email, phone calls, video calls and texts. Enforces facility regulations, policies, and procedures; positively represent the City in interactions. Resolves program issues within established guidelines. Relays various inquiries to supervisors.

Work Environment and Physical Requirements: Frequent and heavy contact with the public and City employees in person and by telephone. Freque t interruptions. Flexibility to work early mornings, weekdays, nights, weekends, evenings and holidays. Work performed in cold indoor settings. Majority of work performed on ice surface. Regular exposure to loud noises... for full information follow application link