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College of Lake County Senior Administrative Assistant in Grayslake, Illinois

Senior Administrative Assistant Bookmark this Posting Print Preview | Apply for this Job

Posting Details

Posting Detail Information

Posting Number S02841

Position Title Senior Administrative Assistant

Internal Position Title Senior Administrative Assistant

Department Global Engagement

Position Type Staff

Job Family Classified

Job Summary

Under the supervision of the Director, Department of Global Engagement the Senior Administrative Assistant supports all administrative activities outlined in and related to the Department of Global Engagement. Department activities are developed to foster an organizational culture and climate that fully supports global education and welcomes diversity. Components of the Department include curriculum development, grant projects, supporting international travel, and supporting international students.

Why choose the College of Lake County for your next opportunity?

The College of Lake County ( CLC ) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!!), generous vacation, sick and personal time off and 14 paid holidays each year. Some benefits will not be available for part-time employees (ex: health insurance).

CLC is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences. CLC achieved a milestone in 2023 with its designation as a Leader College. This national recognition awarded by the Achieving the Dream Network is the result of improved student outcomes through the CLC’s relentless commitment to transformational change and the implementation of innovative practices within the student success model over the past few years.

CLC aspires to be a place where every student succeeds, every employee thrives, so that every business achieves and every community grows. Our mission is to be innovative and value-driven in supporting student success through developing and encouraging employees of all backgrounds on their journey toward achieving personal and professional growth.

Required Qualification(s)

  1. A high school diploma or equivalent.

  2. Excellent oral and written communication and interpersonal skills

  3. Minimum of four (4) years’ work experience

  4. Proficiency in Microsoft Office.

  5. Strong attention to detail and organizational skills.

  6. Demonstrated experience multitasking and working with persons of diverse backgrounds.

  7. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

    Desired Qualification(s)

  8. Associate’s Degree

  9. Previous experience in budgetary management/accounting

  10. Bilingual in Spanish and English.

  11. Experience creating fillable forms in Abode Acrobat and Word

  12. Graphic design experience

  13. Knowledge of student database systems

  14. Previous experience supporting and working with international students.

    Posting Date 10/02/2024

    Closing Date 10/16/2024

    Expected Start Date

    Special Instructions Summary

    Pay Rate $18.77/Hr.

    Full-Time/Part-Time Full-Time

    Location Grayslake

    Total Hours per week 40.00

    Work Schedule

Monday to Friday 8:00 a.m. – 4:30 p.m. Occasional evenings and weekends to support the needs of the department.

Hours may vary based on the needs of the college.

Interview Process Requirements None

EEO Statement

The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions

Student/Customer Service – 20%

  1. Provide front desk coverage to screen and assist visitors to the department of global engagement.

  2. Assist in responding to prospective international student inquiries via email, phone and walk/in.

  3. Monitor department general email account and follow up as needed.

  4. Supervise front-desk student worker coverage/customer service training.

Department Operations/Processes – 65%

  1. Provide daily administrative and technical support to the Director, Global Engagement

  2. Assist in the marketing of study abroad programs, international student programs, and other department efforts and events.

  3. Assist with development of fliers, posters and PowerPoint presentations, coordination of content on the department website.

  4. Coordinate room reservations, van reservations, and catering for department related events as needed at the guidance of the Director.

  5. Assist with student programming efforts, including International Education Week, workshops and other special events.

  6. Attend, participate and take minutes for the Global Engagement Committee meeting.

  7. Assist with preparation and organization of New International Student Orientation.

  8. Assist with check in and processing of new students including generating CLC ID numbers, medical insurance holds, and other compliance related issues.

  9. Assist in the logistical support of study abroad faculty leaders.

  10. Assist in the maintenance of PeopleSoft records for international students (adding/removing F1 positive indicators, holds, etc.)

  11. Follow up with Study Abroad students regarding payments, application issues, and other deadlines surrounding documents, etc.

  12. Aid the director with budget preparation, estimation, rationalization, tracking and implementation

  13. Process all necessary payments coming out of the department

  14. Assist in the marketing of study abroad programs, international student programs, and other department efforts and events in collaboration with Public Relations for print publications, e-mails, and webpages.

Data Entry/Reporting – 10%

  1. Assisting with application management and record keeping of student files, collecting and summarizing student waiver forms, and enrolling students in required travel insurance.

  2. Assist with agent contract management including updates, commission payouts, tracking of payments, and data tracking.

  3. Budget Reporting.

Other – 5%

  1. Perform other related functions as assigned.

    Posting Specific Questions - supplemental questions

    Required fields are indicated with an asterisk (*).

    • Do you have a high school diploma or equivalent?

  • Yes

  • No

    • Do you have a minimum of four (4) years’ work experience?

  • Yes

  • No

    • Are you proficient in Microsoft Office?

  • Yes

  • No

    • Do you have previous experience in budgetary management/accounting?

  • Yes

  • No

    • Do you have previous experience supporting and working with international students?

  • Yes

  • No

    • Are you bilingual and proficient in Spanish and English?

  • Yes

  • No

    Applicant Documents

    Required Documents

  • Resume

  • Cover Letter

    Optional Documents

  • Unofficial Transcript 1

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