Job Information
Hub International Commercial Lines Regional Trainer in Grande Prairie, Alberta
Hi, we’re HUB!
We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you’re ready for tomorrow.
The Opportunity!
The Commercial Lines Regional Trainer works closely with the Team Leader and regional training team to ensure our commercial producers and support staff can fully utilize our commercial toolset, are following HUB standard processes and procedures and are developing insurance knowledge.
In the role you will bring a deep understanding of commercial insurance and processes to:
Update and improve work processes, procedures and training materials.
Work on projects as a subject matter expert to implement new tools and improve existing tool use and processes.
Provide support for M&A including onsite support during go-live.
Assist in the audit review and recommendation implementation.
Provide training and support to new and experienced commercial producers and support staff.
A day in the life -
Training
Training, remote and in-person bootcamps of assigned individuals registered on the HUB Ready- Commercial Lines training Path.
Deliver webinar, in person a/o on demand recorded training sessions as per HUB way processes & procedures.
Ensure completion, assess the job readiness of trainees, and provide certificates of completion.
Provide feedback to the trainee and manager.
Provide support or escalation with billing, discrepancies, or user issues,
Assist with training materials development for the LMS
Workflow Design
Help with updating existing workflows and training materials.
Work with the Corporate operations/IT team, and our retail users to identify new tools, improvements and mapping of the systems, inputs/outputs, and core processes in the commercial value chain.
Assist with implementation and reinforcement of audit action items
Projects
Act as SME on new or system change projects to ensure changes and training are implemented effectively.
Assist in ensuring our staff are change ready and assist with post change reinforcement.
Provide M&A training and go-live support.
What you will bring to our team -
5-10 years of insurance industry experience servicing a complex commercial insurance book of business.
CAIB Designation preferred.
Hands-on knowledge of desktop applications (Applied EPIC, Applied toolset (Policy Works, CSR-24, Indio), Microsoft suite, ideally experience with Learning management systems and/or training design tools.
Knowledge of Insurance and Insurance brokerage operations
Excellent written and oral communication skills, including instructional and presentation skills.
Excellent interpersonal skills with a focus on motivational skills and positive attitude
Good analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environment.
Ability to travel when needed between training locations required in BC and Alberta.
Salary Expectations –
The expected salary range for this position is $55,000.00 to $70,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
Why Join HUB?
Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
We work hard and play hard! Get ready for our Staff Holiday Parties!!
Paid day off for your birthday – we want to celebrate you!
Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
Room to grow within the organization
Lots of company perks, benefits, RRSP matching and great compensation
Your future with HUB –
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
What makes us different than all the rest?
Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.
Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
Our Core Values:
• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity : We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve clients, communities and colleagues.
The employment offer is contingent upon completion of a successful background check.
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to bar.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.
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Department Account Management & Service
Required Experience: 7-10 years of relevant experience
Required Travel: Up to 25%
Required Education: High school or equivalent
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.