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City of Grand Rapids Office Assistant III in Grand Rapids, Michigan

Nature of Work The purpose of this position is to perform varied complex clerical/administrative duties. Work involves typing letters, reports, and a variety of documents and forms, maintaining records systems, processing a variety of documents, and entering data in City systems, greeting the public and carrying out various related information processes. 

ESSENTIAL DUTIES & RESPONSIBILITIES  The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description

Provides organizational and project related support for various department managers Greets customers, answers and screens phone calls, answers questions, directs inquiries to proper sources and helps with online issues Coordinates appointments, schedules meetings, keeps departmental calendars and facilitates meeting implementation  Handles registrations, makes travel reservations and arranges transportation Provides guidance to staff and customers Prepares and processes variety of documents, agendas, correspondence, agreements, materials etc. Maintains and distributes official and confidential documentation Verifies and trouble shoots information, performs data entry, scans applications, receives payments and mails various correspondence Processes various documents such as permits, applications, payments, renewals, purchase orders, claims, billing requests and registrations Maintains, files, scans, and prints various documents  Attends meetings and compiles minutes  Conducts project research Performs related work as required

View the full job description HERE Minimum Training and Experience

At least two years of relevant college-level course work or an Associate's degree from an accredited college or university in or a related field --AND--

At least one (1) year of related work experience performing general clerical or office work --OR-- Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

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