Campus Pride Jobs

University of Michigan Health-West (Formally Metro Health) is looking for Clinical Support Associate ((Medical Assistant)) - Community Clinic * Days - 40 hours/week.

The clinical support associate is an allied health professional and member of the health care team who performs clerical and clinical duties for the delivery of quality health care services in an ambulatory setting.

Requirements:

• Certified/Registered Medical Assistant
• Completion of a Medical Assistant program.
• Certified/Registered Medical Assistant
• Current BLS certification preferred.
• Expresses a strong desire and/or experience to work with a patient population that is diverse ethnically, socially, and financially.
• Experience in the ambulatory setting, able to work effectively and efficiently with deadlines, fluctuating volumes, and interruptions.
• Able to work independently and collaboratively with minimal supervision completing assignments accurately.
• Training or experiences in ICD-9 coding and managed care insurance plans.
• Demonstrates knowledge of universal precautions, MDCH, OSHA, and HIPPA standards.
• Possesses knowledge of medical records content and sequence and pay special attention to detail.
• Effective written and oral communication skills.
• Good time management and organizational skills.
• Working knowledge of computer
• One year of experience in medical office setting preferred.
• Age Specific: Demonstrates knowledge and ability to meet the needs of the patient populations served in assigned areas of work. The following age groups apply to this job description: (please check all that apply)
  • X Infants 
  • X  Children 
  • X Adolescents 
  • X Adults 
  • X Geriatrics

Essential Functions & Responsibilities:

Clinical functions:

1. EPIC trained and certified
   1. Review & print MICR reports for all children 0-19 years.
   2. Review medical record prior to patient appointment assuring availability of needed reports.
   3. Obtain pertinent history, reason for visit, minimum 6 of 8 vital signs, other diagnostic related information, and smoking history.
   4. Alert physician of deviations from normal.
   5. Secure EPIC screen upon exiting the room.
   6. Assist with examinations, procedures and treatments as necessary.
   7. Prepare and administer medications as ordered by licensed staff and in accordance
   8. with the 5R's of administration and document appropriately.
   9. Adhere to CLIA requirements.
   10. Collect ordered specimens, label, document, and properly store laboratory specimens for pick-up.
   11. Access and complete M.A. EPIC in box daily.

Phone, scheduling patients and related duties:

1. Schedule patients in accordance with department guidelines.
2. Identify patient by: Date of birth, name, and third identifier when necessary.
3. When scheduling appointment verify insurance through CHAMPS or WEB Denis, patient demographics (current phone number). When able assign family members to same PCP.
4. Schedule office procedures.
5. Provide patient with written instruction/preparation information for ancillary tests and procedures when indicated.
6. Arrange for translation services according to policy.
7. Greet patients, visitors, and staff, determine needs and provide appropriate direction.
8. Answer phone in a timely, pleasant manner including, name, title, and area.
9. Document in EPIC complete/concise message and route information to appropriate individual.
10. Use paging system according to policy.
11. Respond to emergency calls appropriately.

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