Campus Pride Jobs

Job Type: Full time

Exempt/Non Exempt: Hourly

Job Description:

Our company is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.

• Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products
• Generates leads, update members on travel and insurance specials, and provides travel information
• Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer
• Responds to customer inquiries and refers to agent when appropriate
• Provides a high level of administrative support to Travel and Insurance Agents during peak periods
• Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel
• Conducts outbound promotional calls for insurance and /or travel products
• Participates in a team environment to promote customer satisfaction and consistent service following the customer service model
• Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary
• Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities
• Other duties as assigned

HOW WE REWARD OUR EMPLOYEES

Our Licensed Customer Service Representatives earn a competitive hourly wage of $21.00 with additional incentives and an annual bonus potential based on performance.

ACG offers excellent and comprehensive benefits packages:

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement program and other professional development opportunities
• AAA Membership
• Discounts, perks, and rewards and much more

WE ARE LOOKING FOR CANDIDATES... For full info follow application link.