Job Information
UPS [UPS Korea] 센터 운영 관리자( Package Inside Supervisor 1년 계약직) in Goyang-si, South Korea
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Responsibilities:
Analyzes previous dispatch results to maximize service performance and streamline routes and ensures outbound packages are processed, loaded, and leave the building on time.
Productivity performance management - analyzes previous dispatch results to maximize service performance and streamline routes and ensures outbound packages are processed, loaded, and leave the building on time.
Service performance management – Root cause analysis for service failure case and prevention plan build up to improve service quality.
Vendor contract and Cost management – Appropriation Creation Control (ACC), vendor selection, contract, and spending monitoring
Compliance and Regulation – Support AEO certification maintenance, Recorded Information Management (RIM) through annual review and inventory management
Procedure review and set up – Master Operating Plan, Local Operating Plan, Special Operation Plan, etc.
Business plan and review for overall package center operation.
Provide External/Internal Customer Care Assistance
Review reports to manage exceptions proactively
Evaluate performance against quality goals to develop process improvements and increase quality levels
Work Location
- UPS Korea Sangam Center (111, Daedeok-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, 10541, Korea)
Qualifications:
Bachelor's Degree or International equivalent
Working knowledge of Microsoft Word, Excel, Access, and Outlook
Ability to lift 70 lbs./32 kgs.
Availability to work flexible shift hours, up to 5 days per week
Strong oral and written communication skills in Korean and Enlgish
Ability to multi-task. Analytical skills. Problem solving aptitude
Positive and able to work well in a team environment
Employee Type:
Fixed Term (Fixed Term)
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Company: UNITED PARCEL SERVICE
Category: Operations
Requisition Number: R24043789
Location: Goyang-si,South Korea