Job Information
Miller's Services HVAC Install Manager in Gloucester, Virginia
We’re looking for an Installation Manager to lead our team of talented installers.
As an Installation Manager, you will work as part of a dynamic and passionate team to maximize capacity, efficiency and profitability. You will manage staff and exceed customer expectations by accomplishing the highest quality installations, every time.
You will build and lead an ideal install department with the best in the business working with you, maximizing capacity, efficiency and profitability.
Responsibilities
Coach technicians on how to establish customer rapport to ensure highest levels of satisfaction.
Set expectations for each installation, including safety and code requirements.
Ensure jobs are properly staged; coordinate and inspect equipment, plan and results.
Conduct training to ensure on-time, high quality installations.
Monitor performance of installation technicians and advise them on how to improve.
Promote enthusiasm and brand loyalty during daily huddles, team meetings and 1:1’s.
Adhere to the company’s plan for resolving customer complaints quickly and favorably.
Analyze and control job expenses to meet budget.
Requirements
Proven track record in installation, to include 3 years of leadership experience.
Good presentation skills; able to convey confident and decisive messages.
Multitasker who enjoys working in the field with diverse teams on varied projects.
Detail oriented and highly organized with exceptional follow-through abilities.
Top performer who can instill pride of workmanship in self and others.
Passionate about Miller’s Services and loves the brand.
Outgoing personality that blends well with a fast-paced, goal-driven environment.
Highly motivated, flexible and great attitude on life.
Why Join Our Team?
Many advancement opportunities
Highly competitive compensation and benefits package
Retirement Plan with a company match
Paid time off and paid birthday
Holiday Pay
Family Vacation Funds
Pregnancy/ Parental Leave
Formal Apprenticeship Program
Yearly Boot Allowance