Job Information
Robert Half Medical Office Specialist in Glendale, California
Description
We are offering a contract to hire employment opportunity for a Medical Office Specialist, located in Glendale, California. The role will involve administrative assistance, customer service, and data entry tasks within a healthcare setting.
Responsibilities:
• Provide interpretation services in Spanish when necessary, ensuring clear and effective communication between patients and healthcare professionals.
• Gain proficiency in understanding and explaining various types of insurance including Medical-No Medical, Medicare, Private, and HMO to patients.
• Adhere to HIPAA guidelines and maintain strict patient confidentiality protocols.
• Work on-site for initial training period, transitioning to a remote work environment as per site coverage needs.
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to maintain and organize files, schedule appointments, and manage shipping functions.
• Ensure accurate processing and entry of customer data, maintaining meticulous customer credit records.
• Resolve customer inquiries promptly and professionally, demonstrating excellent customer service skills.
Requirements • Proficiency in Microsoft Excel, Microsoft Word, and Microsoft Outlook is essential
• Experience in administrative assistance is required
• Excellent customer service skills are necessary
• Prior experience in data entry is a must
• Ability to handle shipping functions is needed
• Experience in organizing files and scanning is important
• Ability to schedule appointments efficiently is required
• Knowledge of the healthcare/NHS industry is desirable
• Ability to work in a fast-paced environment and manage multiple tasks effectively
• Strong attention to detail and high level of accuracy in all tasks
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Ability to work independently and as part of a team
• Strong problem-solving skills and ability to make sound decisions
• Willingness to learn new skills and adapt to changes in the work environment.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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