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Supervises and coordinates activities and employees of applicable ambulatory office.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school diploma or equivalent. 2. Obtain certification in Basic Life Support within 30 days of hire date. EXPERIENCE: 1. Three (3) years of health care experience.

PREFERRED QUALIFICATIONS: EXPERIENCE: 1. Two (2) years in a healthcare management/supervisory position.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Supervises and coordinates activities related to patient care activities within the ambulatory office.
2. Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians and co-workers.
3. Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
4. Provides coaching and counseling to staff based upon performance management principals.
5. Identifies on-going continuing education needs of employees.
6. Keeps staff informed of processes, policies and other changes thorough continuous communication.
7. Gathers statistics, completes reports and performs other duties as scheduled or requested.
8. Communicates status of daily operations to Manager or Director as well as communicate problems hindering workflow to Manager or Director in a timely manner.
9. Handles patient/family or staff complaints, investigates complaint and makes recommendations on appropriate resolution.
10. Efficiently and assertively coordinates resolution of problems with other departments as monitored by Manager or Director.
11. Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability and efficiency.
12. Maintains functional knowledge of operational areas and is able to step into staffing as needed.
13. Ensures that patient satisfaction is being met and reported to Manager or Director any issues.
14. Assists with annual budget process.
15. Selects, hires, manages and evaluates the effectiveness of employees on a continuous basis.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential... For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)