Job Information
World Insurance Associates, LLC. UKG Payroll Technician in Georgetown, South Carolina
Summary
World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.
Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.
Our rapid growth and market leading presence has created opportunities throughout the state and we offer top talent the choice to work from one of our multiple offices throughout the region.
Position Overview
This position requires paying close attention to detail and excellent customer service skills. It builds the closest relationship with our clients and sets the tone for how clients feel about the World Payroll & HR team and service. It is important to understand the expectations of using technology to complete payroll and HR functions and be able to explain those functions to our colleagues and clients. Good leadership and guidance skills are key items to help shape the payroll team in successful day to day cohesiveness.
Primary Responsibilities
Processes payroll using the UKG platform for multiple clients daily
Updating SalesForce and SharePoint on a continual basis to document all activity.
Keep updated on system changes and industry trends to ensure proper processing for clients.
Provides extensive knowledge of payroll laws and can help guide the payroll team.
Follows internal policies and procedures for reporting payroll information and maintaining related records; maintains and updates a payroll policy manual which includes all payroll policies and procedures and related information.
Responsible for trouble shooting payroll issues which entails making the decision to place a call, follow up on the course of action, and maintain accurate logs and file of actions taken.
Works closely with the Operations Director to ensure accuracy of all reporting and team collaborations.
Reviews accuracy of all payrolls related withholdings including benefits, child support, etc.
Reviews and approves manual calculations for special payroll or benefit requirements; coordinates and approves supplemental payrolls.
Answers questions and provides information to employees (external) regarding payroll procedures.
Attends training seminars relating to payroll processing and payroll system.
Communicates with clients to rectify questions or concerns relating to payroll.
Enters new employees and employee information into the payroll system in a timely manner to ensure other departments can function properly
Train worksite employees on how to access the mobile app or desktop version for check stubs, etc.
Process eVerify checks within 3 days of the employee’s hire date and communicates with Payroll Manager to ensure that any necessary follow up is handled.
Performs other related duties as required.
Qualifications
Required
5+ years working in payroll or related field
Preferred
2+ years’ experience in UKG Payroll Ready Platform
Professional Licenses/Certifications
Required
FPC or CPP Certification
Preferred
UKG Ready Certification(s)
Essential Skills/Competencies
Required
Proficiency in Microsoft Word, PowerPoint, Excel, and Outlook
Able to multi-task and prioritize projects
Education
Required
Associates Degree in Business or Accounting or related field
Preferred
Bachelor’s Degree in Business or Accounting or related field
Equal Employment Opportunity
At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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