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Travelex Risk Assurance Analyst in GBR, United States

Risk Assurance Analyst UK

Reports to: Head of Risk Assurance UK

Location: Peterborough

Role Purpose:

Responsible for supporting the Head of Risk Assurance UK in the completion of risk management processes and control assessments to an agreed standard. Supporting the delivery of the annual risk assurance plan, ensuring the timely tracking and resolution of identified risks and control failures.

Supporting risk assurance by completing data analysis and collaboration with operational teams to identify emerging risks and highlight areas for further investigation.

Key Accountabilities :

  • Support with the development of the annual review plan in compliance with regulatory requirements – developing the risk based second line annual risk assurance plan. Maintaining monthly oversight of risk assurance activity against the plan.

  • Support UK Risk Committee by gathering documentation and information from risk registers and the business to support preparation of Committee risk pack. Attend and minute UK Risk Committee, recording actions, decisions, and steers. Follow up actions ahead of the next quarterly Committee to ensure updates are available from the business.

  • Support with risk reviews across the business, issuing documentation ahead of review and following up with updates to risk registers, escalating as appropriate. Conducting stakeholder meetings to ensure risk registers are maintained and accurate. Produce relevant risk reports for risk committee and UK Legal Entity Boards.

  • Collate and disseminate the Consumer Duty Dashboard, working with key stakeholders where opportunities for poor customer outcomes are identified, to continually improve the customer experience.

  • Support with the delivery of the annual review plan & reporting by undertaking thematic reviews and report results to the relevant Business, Stakeholders and Risk Committees. A typical review would include; research and information gathering sufficient to understand the theme/activity to be reviewed; meet with relevant stakeholders to understand all respective processes and requirements including regulatory context; perform walkthrough and document business processes and controls where required; formalise scoping document, design and execute testing program including testing the effectiveness of controls; identify risks and issues through testing and draft findings/reports including recommendations and mitigation; issue report to stakeholders and validate recommendations/action plans; follow up recommended actions to completion.

  • Conduct data analysis from MI to identify and highlight trends, risks and issues across the UK business. Use information to inform this analysis and feed into the development of the annual review plan and highlight areas for further investigation. Ensure ongoing monitoring of all KRI’s and KPI’s and support the Risk Assurance Manager in ensuring all UK regulatory and contractual requirements are met.

Other Accountabilities:

  • Testing the operational effectiveness and key controls including but not limited to sampling of 1st line checks.

  • Provision of pro-active support and guidance to the business to enhance the design of the key business controls in order to efficiently manage the risk exposures identified.

  • To act as the local communications champion for risk, ensuring that there is regular and effective two way communications between risk assurance and key stakeholders, i.e. Operations, Contact Centre, Finance, HR and IT.

Knowledge and Skills:

Essential

  • Enthusiasm and interest in analysis and understanding business risks, with tenacity to follow-through to resolution.

  • Ability to communicate with stakeholders at all levels of the business.

  • Excellent data analytical skills and ability to effectively apply these skills to mitigate risk.

  • Excellent written communication, report writing and drafting abilities.

  • Good working knowledge of Risk Management methodologies including risk identification and assessment, control testing and reporting.

  • Commercial acumen, awareness of balancing risk with commercial opportunity.

Desirable

  • Understanding of FCA, HMRC, ICO and other applicable rules, principles and requirements in Payments / FX business.

  • Formal risk management qualification, or risk assurance experience.

  • Knowledge / understanding of AML laws and requirements.

Why Travelex?

To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.

Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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