Job Information
A. Duie Pyle, Inc. Quality Assurance Coordinator in Gastonia, North Carolina
Description
A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.
Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.
Position Summary:
As a Quality Assurance Coordinator, you will be responsible for providing support to customers and internal workforce in our Gastonia, NC warehouse.
Start Time: 7:00 AM Monday through Friday
The responsibilities of the position include, but are not limited to:
Coordinating communication with customers, drivers, and Accounts Receivable regarding Driver Collect and C.O.D. shipments
Ensuring the accurate billing of shipments
Compiling and delivering custom reports; performing daily audits of reports
Documenting all customer interactions for follow up and record keeping purposes
To be qualified for this position, you must possess the following:
Able to work in a fast-paced work environment; strong attention to detail
Experience doing Cycle Counts, counting & verifying the inventory is accurate
Experience using Warehouse Management System, SAP preferred
Forklift experience
Strong familiarity with MS Office (Word, Excel and Outlook); basic typing skills
Ability to prioritize tasks and meet deadlines; work effectively as an individual contributor and or as part of a team
Willingness to maintain a flexible schedule to meet the needs of the business, including but not limited to early mornings, evenings, and non-traditional holidays
The following skillsets are preferred, but not required:
- Minimum 1 year of prior customer service experience
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.