Campus Pride Jobs

Description We are offering a contract to permanent employment opportunity for an Air & Ocean Import Coordinator in Gardena, California. This role primarily involves handling 80% ocean import and 20% air import tasks in the logistics industry. You will be stationed in a dynamic workplace where the use of business systems and customer service skills are essential.

Responsibilities:

• Coordinate air and ocean imports, with a particular emphasis on air imports due to its complexity and speed.

• Utilize AS400 and other ERP solutions for efficient processing and tracking.

• Handle A-Z bookings with a customer-focused approach.

• Strictly adhere to Standard Operating Procedures (SOPs) to ensure quality and consistency.

• Engage in regular communication with customers and provide exceptional customer service.

• Update and maintain customer records accurately, ensuring all information is up-to-date.

• Monitor customer accounts and take appropriate action when necessary.

• Perform billing functions accurately and timely.

• Collaborate with the import team to streamline operations.

• Pass necessary checks and tests as part of the role. Requirements • Proficiency in business systems is a must for the effective execution of duties.

• Familiarity with the Cargowise system is necessary to navigate the import coordination process.

• Proficient use of CRM software for managing customer interactions is required.

• Experience with ERP - Enterprise Resource Planning - is necessary for managing and integrating the core business processes.

• Knowledge of ERP Solutions is crucial in order to streamline and integrate operation processes and information flows to maximize efficiencies.

• Familiarity with 'About Time' software is desired for efficient project management.

• Ability to handle billing functions accurately and efficiently is required.

• Excellent communication skills are necessary for effective interaction with clients and team members.

• Outstanding customer service skills are required to maintain and increase customer satisfaction.

• Knowledge of customs regulations and procedures is essential for efficient import coordination. TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .