Job Information
Northeast Alabama MR/DD Authority, Inc. Director of Support Coordination (Case Management) in Gadsden, Alabama
Northeast Alabama MR/DD Authority is seeking an experienced Director of Support Coordination (Case Management) to lead and develop the success of our team. This position will directly supervise 12 employees in the field of Intellectual and Developmental Disabilities and will report to the Executive Director.
A successful Director of Support Coordination must have in depth knowledge of the Alabama Department of Mental Healths operational guidelines along with a broad knowledge of effective management principles. Candidates need to possess a strategic mindset to ensure services are efficiently delivered and add value to the organization and those we serve.
Requirements and skills:
- Bachelors Degree or higher from a four-year college or university in a Human Service Field is required
- Minimum of 5 years experience with Intellectual/Developmental Disabilities preferably as a Support Coordinator (case manager) with at least 2 years in a supervisory role.
- Ability to follow through with assignments in an independent manner with minimal direction
- Working knowledge of Microsoft Office and other computer software (Therap, ADIDIS)
- Possess outstanding leadership and organizational skills
- Possess an analytical mindset with great problem-solving abilities
- Ability to communicate effectively, both orally and in writing
Major Responsibilities
- Oversee support coordination operations from start to completion including deadlines, milestones, and processes
- Supervise and review employee attendance, productivity levels, and performance to ensure that goals are being met
- Discover ways to enhance efficiency and productivity of procedures and employees
- Interview candidates for new positions and hire new employees when necessary
- Ensure program operations and activities adhere to legal, DMH, and Medicaid guidelines as well as all internal policies
- Maintain accurate records of current caseloads, DMH RFAs, deadlines, employee files, etc.
- Establish and maintain effective relationships with individuals and families, public agencies, agency staff, and service providers.
Job Type: Full-time
Salary: $45,000.00 - $55,000.00 per year
Benefits Included
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance