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Robert Half International Customer Service Representative in Fresno, California

Description

We're Seeking a Customer Service Representative!

OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Fresno, California and can work a short-term temporary position, this could be the Customer Service Representative opportunity for you!

Your responsibilities in this role

  • Manage and place incoming telephone calls

  • Receive and send written business correspondence

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

Call OfficeTeam at (559)439-6004 and email Sunshine Pennington - sunshine.pennington@roberthalf.com or Daniel Flowers - daniel.flowers@officeteam.com.

Requirements

  • Customer service and office administrative skills

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong communication skills and able to receive criticism well

  • Strong technical skills including proficiency with MS Office

  • Customer service experience desired

  • Ability to interact effectively with internal and external partners and clients/customers

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Experience performing extensive research to resolve complex customer inquiries

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.00 - $14.00 / Hourly

Location: Fresno, CA

Date Posted: February 14, 2020

Employment Type: Temporary

Job Reference: 00310-0011319199

Staffing Area: Office u0026 Administrative

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