Job Information
Randstad US customer service- warehouse in fredericksburg, Virginia
customer service- warehouse.
fredericksburg , virginia
posted 10 days ago
job details
summary
$18 - $22 per hour
temp to perm
high school
category production occupations
referenceAB_4522217
job details
A well known industry leader in manufacturing is looking for some highly enthusiastic Customer Service Reps to join their team. This leading production warehouse is the primary supplier of archival storage products for government and institutional archives, historical societies, museums, libraries, universities, galleries and private collectors! Interested in being a part of an established team? Have at least 1 year of warehouse experience? Apply now to discuss the role in detail.
salary: $18 - $22 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Skills
Customer Service
Customer support
Basic Computer Skills
Telephone Etiquette
Active Listening
Client Service
Customer Relations
CUSTOMER ORDERS/SALES
Customer Relationship Management
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
AE
aaron ellis
+1 540 548 1168 (tel:+1 540 548 1168)
aaron.ellis@randstadusa.com