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Latitude, Inc. IT Support Engineer in Frederick, Maryland

We are currently seeking a candidate for an IT Support Engineer position for a company based in Frederick, MD. This candidate will provide on-site client support for a variety of hardware, software, server, and networking technologies. Candidates must have experience in a Managed Service Provider (MSP) environment to be considered.

Responsibilities of the IT Support Engineer:

  • Install, configure, test, and provide support for hardware and software as required on client sites.

  • Provide both remote and on-site support for clients of numerous industries.

  • Collaborate with your team to identify solutions to customer support and/or service requests.

  • Travel to client sites to provide general in-person support for different companies on monthly schedules.

  • Replace server and networking infrastructure (Microsoft Windows Server, Windows Exchange Server).

Qualifications of the IT Support Engineer:

  • Able to work for any employer in the United States (we cannot sponsor a visa at this time)

  • 3+ years of demonstrable experience in MSP (Managed Service Provider) environment

  • Experience with server migrations and firewall configuration.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour