Job Information
Denver Health Specialist I, Patient Access, Registration-Winter Park in Fraser, Colorado
We are recruiting for a motivated Specialist I, Patient Access, Registration-Winter Park to join our team!
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DepartmentFraser Alpine Clinic Providers
Job Summary
Under minimal supervision, collects comprehensive demographic and insurance information required for facilitating timely and accurate billing of patients presenting for services through the Emergency Department, Pediatric services, Adult Urgent Care Clinic or as a Direct admission from another facility. Verifies and identifies patient payer sources. This position will require employee to work in a fast-paced, dynamic and demanding environment and cover all inpatient units in the hospital.
Essential Functions:
Verifies and identifies patients. Updates demographic information into the electronic health record. This may require a search of patient personal belongings while in the hospital. (15%) Works with the Insurance Verification team to confirm benefits and provide notification of admission to patient's payer sources. (10%) Works closely with Case Management, Law Enforcement and Coroner offices to identify patients who have not been previously identified and contact patient family as needed (15%) Insures daily completion of required compliance documentation (Important Message from Medicare (IMM), Consent for treatment, Notice of Privacy Practices (NOPP) and Medicare Secondary Payer Questionnaire (MSPQ). (15%) Daily review and monitoring of assigned work queue volumes to capture missing registration items for patients admitted to the organization (15%) Daily review of pass-on documents to capture patients admitted through the Emergency Department (ED) that were not able to complete the registration process. (15%) Thorough review of patient payer benefits to establish and collect required out of pocket responsibilities upon admission (15%) Education:
No High School Diploma and/or No GED Required Work Experience:
1-3 years relevant experience in a customer service business Required Licenses:
Knowledge, Skills and Abilities:
Ability to type 25 wpm. Ability to prioritize and perform a multitude of duties. Ability to relate to a diverse patient population. Excellent telephone and customer service skills. Proficient in Microsoft Office Suite. Familiarity with Epic
ShiftDays (United States of America)
Work TypeRegular
Salary$21.82 - $29.53 / hr
Benefits
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency