Job Information
QUALITY INN Front Desk Associate - Part Time in Franklin, North Carolina
Quality Inn is hiring a PT Front Desk Clerk As a Front Desk Agent, you'll be the first point of contact for our guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we'd love to hear from you! SHIFT: 11PM - 7AM RESPONSIBILITIES:
- Greet and welcome guests in a friendly and professional manner
- Check in/Check out guests efficiently and accurately
- Answer phone calls and respond to guest's inquiries
- Provide information about hotel's amenities, services and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Assist with night audit duties as needed
- Maintain a clean and organized front desk area.
QUALIFICATIONS:
- Previous hospitality or customer services experience preferred
- Bilingual skills (Spanish) are a plus
- Knowledge of front desk operations and hotel procedures a plus
- Familiarity with phone systems and basic computer skills
- Excellent customer service and communication skills
- Strong problem-solving abilities and attention to detail
- Ability to handle multiple tasks and prioritize workload
- Flexibility and availability to work evenings/weekends or holidays.
HOW TO APPLY:
- Please complete an application In Person at Comfort Inn: 313 Cunningham Road, Franklin, NC, 28734
- Dress for Success!