Job Information
RELX INC Senior Solutions Consultant (m/f/d) in Frankfurt, Germany
Position: Senior Solutions Consultant (m/f/d)
Location: Germany - Homebased
Languages: German + English
About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com
About EMEA Fraud and Identity Team:
The EMEA Fraud and Identity team in LNRS uses the power of data and advanced analytics to help our customers make better, timelier decisions. Our innovative solutions enable organizations to manage risks like identity theft, fraud, money laundering and terrorism, prevent financial crime along with insurance and government benefit scams.
About the Role:
You will be part of a high growth region with a world-class team. Working closely with our customers and prospects. You will help to shape and evolve consulting and product delivery offerings and drive new business with your sales partners.
Responsibilities:
Ensuring a thorough understanding of customer’s expectations. Meetings with sales and discussions of proposed solution details with the prospect during all phases of the sales cycle
Presenting the breath of LNRS fraud prevention, identity verification and authentication products and services. Clarifying technical details of functionality, performance, security, best practices, and practical deployment architectures
Offering consultative approach that includes excellent listening skills and well-positioned questions to identify and recommend solutions to meet customer’s needs
Gaining a deep understanding of our customers, their businesses, and industries. To help them realise their business value and transformations achievable with our solutions
Guiding customers through proposed solutions, including technical demonstrations, detailed technical and business processes and high-level engagement plans
Driving opportunities through all stages from inception through internal handover to delivery
Providing expertise by applying product and/or process to the customer bas
Requirements:
Experience in the fraud prevention, risk, or authentication space
English and German (C1)
Experience of risk management, fraud prevention, banking industry, identity verification, cyber security, malware research, credit policy or payments industry experience
Experience working with prospective customers to identify and concisely reflect requirements
Demonstrate Excellent consultative skills with the ability to collaborate and explore options., Demonstrate and effectively use active listening skills to understand client needs
Have organizational and project management skills and analytical and problem-solving skills to solve complex business problems
Demonstrate excellent relationship building skills and the ability to collaborate and interact effectively with internal and external stakeholders
Learn more about the LexisNexis Risk team and how we work here (https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000)
#LI-PL1 #LI-Hybrid
At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.