Campus Pride Jobs

Job Family: Quality Management

Req ID: 414297

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

As a Switchboard Warranty Engineer, you will be responsible for ensuring the quality and reliability of switchboard products during the warranty period. You will collaborate closely with customers, field technicians, and internal engineering teams to investigate, and resolve any issues that arise with switchboard installations. Your expertise will be essential in providing technical support, troubleshooting, and implementing solutions to uphold the company's warranty commitments and customer satisfaction.

You will make an impact by:

• Warranty Claim Analysis: Manage the process of warranty claims submitted by customers, including documentation, tracking, and resolution in accordance with company policies and procedures, to identify trends, patterns, and common issues.

• Technical Support: Provide technical assistance to customers and field technicians regarding switchboard installations, troubleshooting, and maintenance during the warranty period.

• Diagnosis and Troubleshooting: Work with alongside Quality to investigate reported issues with switchboard installations to identify root causes, analyze technical data, and propose effective solutions to resolve problems promptly.

• Coordination with Field Technicians: Collaborate with field technicians to schedule site visits, inspect switchboard installations, and conduct on-site assessments to assess warranty claims and determine appropriate actions.

• Customer Communication: Communicate effectively with customers to understand their concerns, provide updates on warranty claim status, and ensure a high level of customer satisfaction throughout the resolution process.

• Documentation and Reporting: Maintain accurate records of warranty claims, technical support interactions, and resolution activities. Prepare detailed reports and analysis to track warranty performance metrics and identify trends for continuous improvement.

• Training and Education: Develop training materials and conduct training sessions for field technicians and customer service teams to enhance their understanding of switchboard products, troubleshooting techniques, and warranty procedures.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field.

• Previous experience in Manufacturing, Quality or similar role within the electromechanical industry.

• Proficiency in data analysis tools and techniques, such as statistical analysis software, Excel, and database management systems.

• Understanding of electromechanical systems & strong technical aptitude and problem-solving skills.

Applicants must be legally authorized for employment in the United States. Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

• The pay range for this position is $59,430 - $101,880. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Create a better #TomorrowWithUs

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Siemens Corporation is a U.S. subsidiary of Siemens AG, a leading technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to cleaner and more comfortable transportation as well as advanced healthcare, the company creates technology with purpose adding real value for customers. By combining the real and the digital worlds, Siemens empowers its customers to transform their industries and markets, helping them to transform the everyday for billions of people. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a globally leading medical technology provider shaping the future of healthcare. In fiscal 2023, which ended on September 30, 2023, the Siemens Group USA generated revenue of $19.9 billion and employs approximately 45,000 people serving customers in all 50 states and Puerto Rico.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

#LI-VC1 #On-site #siemenstradesperson #SiemensMFGcareer #MFGFortWorthTX #MFGTX

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .