Job Information
City Of Fort Collins Human Resources Senior Manager, Transit in Fort Collins, Colorado
Job Summary
The Sr Manager of Transit oversees and elevates all aspects of our transit operations services, and ensures the delivery of exceptional service to our community. This senior-level role requires a strategic mindset with deep expertise in transit operations, outstanding leadership skills, and a passion for innovation, partnership, and community engagement. The Sr Manager of Transit leads and inspires teams, empowering them to achieve excellence and drive continuous improvement. This position is instrumental in shaping the future of public transportation in Fort Collins by driving customer satisfaction, enhancing bus route services, meeting the needs of our residents, and fostering extensive community and stakeholder engagement while collaborating with local institutions and external partners.
Essential Duties and Responsibilities
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.
Leadership and Team Development:
Promote a visible leadership presence in the workplace and field, actively engaging with staff and stakeholders to drive improvements and foster a supportive work environment. Lead, mentor, and develop a high-performing team of supervisors and managers, fostering a culture of excellence, collaboration, and continuous improvement. Provide clear direction, resources, and training for employees, ensuring they are equipped to deliver outstanding service. Cultivate a culture of recognition and growth by actively finding and celebrating employees' successes, driving motivation and continuous development. Implement consistent and timely feedback, corrective or disciplinary actions, maintaining high standards of performance and accountability. Bring strategic vision, leadership expertise, and a collaborative spirit to the Transfort leadership team. Drive innovation and foster a cohesive, high-performing team dedicated to achieving organizational excellence and community engagement. Strategic Leadership and Vision:
Provide strategic direction and oversight for all Transfort operations, with the flexibility to adapt responsibilities based on organizational structure needs and evolving priorities.
Operational Excellence:
Oversee the implementation and adherence to a robust Operations budget exceeding $16 million annually, ensuring optimal use of resources in compliance with federal, state, and local regulations. Direct new and continuing operations to maximize service delivery and operational efficiency. Develop and implement short and long-term staffing plans, coordinating with relevant City departments to ensure adequate resourcing and support. Regulatory Compliance and Best Practices:
Maintain comprehensive knowledge of and provide expert guidance on City and Departmental policies, ADA guidelines, CDL regulations, DOT regulations, and Federal Motor Carrier Safety regulations. Ensure stringent compliance with all federal, state, and local laws and regulations, promoting a culture of safety and accountability. Community Engagement and Public Relations:
Serve as the primary liaison to the public, Department Head, Service Area Director, City Manager, and City Council on matters related to operations. Prepare and deliver public presentations and reports, effectively communicating Transfort s objectives, achievements, and future plans. Analyze community transit needs, providing data-driven insights, alternatives, and recommendations to address current and long-range transit goals and service issues. Innovation and Sustainability:
Advocate for and implement innovative and sustainable practices within transit operations, aligning with the City s commitment to social, economic, and environmental resiliency. Drive initiatives that enhance the efficiency, safety, and sustainability of Transfort services, positioning the organization as a leader in publ c transportation. Management Responsibilities
Yes
City Competencies
Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
Experience building teams and implementing practices to lead others well in an inclusive, high-performance organization. Skill in integrating and synthesizing others viewpoints to build alignment of diverse perspectives to achieve results. Capable of creating conditions of emotional safety and demonstrates self-awareness and regulation in responding to others. Capable of systems thinking to see interdependent relationships and recognize multiple causes and effects of community issues, to predict or anticipate the consequences of policy decisions, and to community and organizational resources. Strong ability to assess alternatives in terms of their financial, revenue, social, environmental, and strategic advantages and disadvantages and propose solutions.