Campus Pride Jobs

JOB REQUIREMENTS: Status Category: Full-Time Exempt/Non-Exempt: Non-Exempt Scheduled Hours Per Week: 40 Job Code: NP0238 With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions for 2023: Best and Brightest Companies to Work for in the Nation Top Workplaces USA Top Places to Work in Insurance Best and Brightest Companies in Wellness Great Place to Work Certification Position Overview Field Service Technicians are responsible for installing, upgrading, and maintaining both primary and backup branch connectivity, as well as site infrastructure, including network hardware, computers, telephones, printers, and cabling. They manage maintenance, IMAC (Install, Move, Add, Change) tasks, and various projects while ensuring compliance with SLAs, rollout schedules, and deadlines. Field Service Technicians support Edward Jones branch offices, vendor sites, and home FA locations within their assigned territory. Field Service Technicians must remain adept with evolving technologies and provide client training on newly implemented systems. Essential Functions and Primary Duties Work independently to efficiently and effectively complete maintenance, project, and IMAC calls within deadlines. Provide backup coverage for neighboring service areas when needed. Monitor and manage the ticket queue, assuming ownership of tickets in assigned area and following up to resolution in accordance with SLAs. Schedule ETA (Estimated Time of Arrival) commitments in alignment with client preferences, ensuring safe and timely arrival. Perform ticket updates, including entering relevant dates, times, resolution codes, hardware usage, and other pertinent details. Maintain compliance with Asset Management duties, including timely asset transactions, proper equipment packaging, and up-to-date shipping logs. Provide timely technical support to clients with minimal disruption to their daily operations. Maintain a current inventory of required parts and tools, ensuring they are readily available for client visits. Stay familiar with documentation, and tools necessary for on-site and remote repairs. Schedule and have maintenance completed for company vehicles per manufacturer and CBIZ Network Solutions... For full info follow application link. CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant\'s race, color, religion, national origin, ancestry, age, gender, marital status, military status, veteran status, sexual orientation, gender identity, disability, or medical condition or any other reason prohibited by law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5058430E99154EF8