Job Information
South Jersey Industries Application Administrator III in Folsom, New Jersey
About Us
South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey. As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future. To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow.
At SJI, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, and leadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.
Position Summary
The Application Administrator III at South Jersey Industries will plan, structure, conduct, and coordinate business application support activities, with a focus on ensuring the safety, security, and reliability of the IT environment. The successful candidate will oversee operations jobs and processes and will troubleshoot for resolution and documentation with proper escalation, as needed. This role is responsible for providing critical support to the IT network, applications, and users in a 24 x 7 environment including maintaining SLAs, system availability, capacity management, and performance KPI’s. This role helps establish implementation standards and creates support documentation procedures. This can consist of installation, patching, current and future state architecture, and troubleshooting complex technical problems with enterprise systems. Additionally, this team member will review current processes and prepare recommendations for system improvements. This position may also be involved in preparing and presenting project proposals to management and user departments. This team member will work collaboratively alongside project management teams to successfully implement projects. This position is an exciting opportunity to serve as the lead on projects to architect, implement or enhance, and test enterprise systems and applications to meet dynamic business needs.
Essential Functions:
Lead the installation, upgrade, and maintenance of one or more enterprise applications and servers, including installing new software releases and system upgrades, evaluating, and installing patches, and conducting application migrations, refreshes, and restores
Plan, design, and develop database servers, web servers, and application servers in a multi-instance environment; implement and maintain the architecture necessary for application integration with other applications/systems (both cloud and on-prem)
Ensure the performance and reliability of enterprise systems by monitoring these systems for high availability, load balancing, and satisfactory response time; collaborate with other information technology professionals to resolve performance issues
Partner with third party support vendors to ensure that installation, implementation, and testing evidence follow established processes and work as intended and to solve major issues; monitor third party tools for application and database performance, provide recommendations for enhancements/changes, and make database table changes/additions to packaged software applications; r esearch and guide the selection of third-party software as needed
Create, maintain, and provide required documentation of policies, procedures, audits, user instructions, operating procedures, system documentation, and root cause analysis for any reported issues
Coordinate day-to-day configuration, training, support, maintenance, and improvements of applications; perform complex configuration, change management and testing activities to support a service-oriented architecture and integration between all applications
Maintain the integrity of security design and engineering for enterprise applications and systems, including the implementation of backup and recovery processes
Determine future growth requirements of the applications in areas such as database size, number of end-users and application functionality; collaborate with other IT professionals to address application capacity needs
Provide programming/scripting assistance to support system automation; debugs and tunes/optimizes SQL statements
Qualifications
Required Background:
Bachelor’s degree with 5 years of current work experience implementing and maintaining enterprise applications, databases, and servers; or Master’s degree with 3 years of relevant experience
At least 1 year of work experience will include administering complex systems across an enterprise
Equivalent work experience may be considered in lieu of degree
Required Skills:
Knowledge of Windows software applications
Experience and knowledge of Utility Enterprise Systems
Enterprise Architecture best practices
Proficient with version source control and migration best practices
Ability to install, customize and navigate applications
Strong attention-to-detail
Preferred Skills:
Oracle Customer Care & Billing experience
Knowledge of Windows/Linux/Oracle software applications.
API Integration troubleshooting
Explore the Possibilities
South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.
Benefits Package Overview
SJI offers a competitive and comprehensive benefits package to eligible employees.
The SJI “Total Rewards” Benefits Package include:
Flexible vacation, Paid Time Off, and Sick Leave package
Comprehensive Health, Dental, and Vision Insurance
Short-term and Long-term Disability Insurance
401(k), with generous company match
Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.
Equal Opportunity/Affirmative Action Employer
At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.
SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities. Visit sjindustries.com for more information about SJI and its subsidiaries.