Crash Champions Parts Manager in Federal Way, Washington
Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.
It’s the Crash Champions DNA and it’s the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.
The Parts Manager plays a critical role in ensuring the repair process is completed correctly and in a timely manner. Parts Managers orders, receives, processes and monitors parts throughout the repair process. This position will work closely with General Manager, Service Advisors and Body Technicians serving as the single point of contact for parts related issues within the shop. This position requires strong attention to detail, organization and communication skills.
Manage and complete all parts ordering: Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as needed; Partner with Service Advisors to ensure parts accuracy
Monitor deliveries: Regularly track parts status and communicate with vendor on parts status as needed; Update Repair Planner accordingly
Receive and check in parts: Receive and mirror match delivered parts to repair orders and ensure all parts are placed and accounted for on the parts cart
Inspect delivered parts for quality: Inspect parts for damage upon delivery within two hours of expected drop off
Return incorrect parts: Return incorrect parts immediately to the vendor
Drive parts related KPIs: Monitor parts margin, pending credits, shop consumables inventory and material spend; Communicate to General Manager as needed to discuss optimization
Coordinate parts invoicing: Ensure parts invoices are posted daily in Crash Champion's estimating platform – make corrections as necessary
Support Body Technicians with parts knowledge: Supply reference materials to Technicians to ensure proper parts usage as needed; Keep up on laws and regulations of parts installation
Lead Parts Team (if applicable): Serve as a mentor and direct the activities of the Parts Assistant
Additional responsibilities as assigned
High School Diploma or E.D.
Valid Driver's License
Legally authorized to work in the United States
Experience in a parts capacity in the automotive industry
Ability to read and understand instructions, written estimates and work orders
Proficient knowledge and use of estimating software
Experience working at high-volume collision repair center in a parts capacity
Minimum 2 years' experience working at a high-volume collision repair center in a parts capacity
Minimum 5 years' experience working in a parts capacity in the automotive industry
Prior experience working in CCC ONE Total Repair Platform
Physical Requirements/Working Conditions:
This role is based in a shop environment. During the repair process physical activity such as kneeling, bending, squatting, lifting above shoulders, standing for long periods of time is a part of daily activity. Also the role involves repetitive tasks involving manual dexterity and lifting heavy objects. Must be able to push/pull parts carts and cars with assistance.
Working environment consists of: Exposure to fumes, chemicals, dust, along with high levels of noise as well as regularly exposed to working near moving mechanical parts. Subject to weather conditions both inside and outside.
Medical / Dental / Vision
Additional elective benefits
Submit a Referral (https://careers-cchampions.icims.com/jobs/4050/parts-manager/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384512)
Location US-WA-Federal Way
Position Type Regular Full-Time
Location : Address 35620 Enchanted Parkway S.