Job Information
TEKsystems It Support Analyst in Farmington Hills, Michigan
Description
The IT Service Desk Analyst I – Is a full-time in office role working on the Service Desk
Team. This role will provide on-site and remote support for employees, including maintenance,
installation, troubleshooting of computers and peripherals, training on company supported applications,
and shipment of assets.
This role is also responsible for coordination of incidents that require escalation to other teams within
the company, third parties, and seeing these incidents through to completion. They will work directly
with End Users and Management to remediate issues and strive to provide a positive Service Desk
experience.
Skills
Help desk support, Windows 10, Customer service, Windows, Desktop, Active directory, Imaging, Technical support, Office 365, Ticketing system, Servicenow, Application support, Windows 7, O365, Mobile device, Troubleshooting, Help desk, Service desk, Mac, Password reset, Phone support, Outlook, Asset management, Configuration, Hardware/software, Software installation, Microsoft office
Top Skills Details
Help desk support,Windows 10,Customer service,Windows,Desktop,Active directory,Imaging,Technical support,Office 365,Ticketing system,Servicenow,Application support,Windows 7,O365,Mobile device
Pay and Benefits
The pay range for this position is $18.00 - $23.00
• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Farmington Hills,MI.
Application Deadline
This position will be accepting applications until Jan 3, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.