Job Information
Hub International Commercial Team Leader in Farmington Hills, Michigan
Who We Are
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. HUB is the 6th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions
What We Offer You
At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!
Benefits you may enjoy working at HUB International Midwest-East:
Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Bonus Program
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Service Awards
Here’s Where You Come In
The individual filling the Account Executive & Team Lead role will be responsible for serving a book of business. The Account Executive will provide professional, courteous account management and broking services to assigned clients, having the primary responsibility for account retention. Working alongside Producers and Account Managers, as assigned, the Account Executive shall be principally responsible for overseeing management of assigned accounts, including proactive consultation, insurance program design, carrier marketing, collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions.
Job Duties
Manage and retain book of business at $750,000.
Lead and integrate HUB client team & resources with account by executing HUB's value proposition.
Produce organic growth through new, profitable accounts, as well as cross-selling & account rounding existing account.
Develop depth of knowledge in specific industry relevant to the client's you service and actively participate in industry best practice groups, boards and associations, etc.
Defend and support MWE culture & values.
Team Lead Job Duties
Manages sales support employees(AE’s, AM’s, AMM’s, & ME’s) and functions within the team
Champions communication of goals, vision, and procedures developed by MWE Leadership
Responsible for culture alignment within team; hold team members accountable to our core values: Determination, Ownership, Teamwork, and Sincerity.
Holds team members accountable to Critical Path, L10 Meetings, Client Milestones, and other similar company procedures and reports monthly to Channel Leader
Meets Operational standards outlined by HUB-MWE and Hub Corporate
Maintains a client facing book of business of at least 50% of operational minimum standards
Communicates with other Team Leaders to share best practices and ensure procedural consistency
Ensure consistent workflow for new and renewal retention, regularly requests and reviews audits from COO to hold employees accountable.
Works with Accounting, Human Resources, and others to manage employees and implement regional projects and directives
Facilitate training employees on duties, expectations, standards, policies and audits and reviews these areas regularly as set by standards
Reviews employees’ workload and makes recommendations for reduction or hiring of staff when necessary; assists in the recruiting of talent for open roles within team and participates in the interview and selection process of new team members.
Conducts annual performance reviews for all direct reports and assists in annual budgeting and ongoing operational expense monitoring for all locations/departments.
Immediately and effectively addresses and resolves employee performance concerns following the performance management process
Provides feedback to management and employees about service structure to improve performance and productivity
Assures client service standards are being met
Answers client/carrier/employee questions in a timely manner.
Qualifications
Minimum retention of 95% of book.
Minimum growth in book in excess of 8% of book managed.
Timely delivery of client services with the HUB Commercial Lines Service Platform
Complete exposure reviews on all accounts over $5,000 in revenue.
Develop strong relationships with TWO Carriers in desired expertise and/or niche and lead in developing each account's underwriting story.
Assess competitive markets and develop a marketing strategy with team
Review contracts for insurance requirements and explain exposures to clients as needed.
Must maintain one designation and work towards obtaining a LIC designation.
Participation in weekly team meetings, monthly sales training, and organization wide development meetings when scheduled.
Notify manager of any loss greater of $1,000 in revenue.
Represent HUB in the community as well as the insurance industry by actively participating in at least one association while maintaining relationships with at least one center of influence.
Opportunity for team leadership
Cultural Expectations:
Determination – Unsatisfied until we are the best. We go the extra mile for clients and colleagues
Ownership – Responsible to each other, our clients and our goals
Teamwork – Together we attain greater success
Sincerity – Direct and caring communication
Department Account Management & Service
Required Experience:
Required Travel:
Required Education:
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy (https://hubinternational.jobs/eeo/)
E-Verify Program
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