Campus Pride Jobs

Account Reconcilement Senior Associate The Account Reconcilement (ARP) Senior Associate role will be a highly experienced processor who works independently; who can scrub daily paid exception items, perform check returns, reconcile ARP accounts, research out-of-balance conditions, perform end of day control processes to mitigate risk and act as a resource to ARP team members as well as answer various customer inquiries pertaining to ARP. Position Competencies Successful incumbents possess integrity and trust, listening skills, problem solving skills, are focused on the customer, have a drive for results and strong business acumen and are excellent at prioritizing and managing work. Position Responsibilities: * Performs tasks related to Positive Pay processing, account reconciliation, customer data input / output, while maintaining expert-level knowledge of processes and procedures specific to ARP while maintaining a view of the overall impact to ARP's various customers. * Performs analysis, troubleshoots, and is proficient in all ARP job types. * Acts as resource to other team members; assists less experienced Associates and shares information/experience pertaining to exception processing that could lead to more efficient/faster item resolutions. * Responsible for individual workload and contributing to completion of team workload. * Escalates more complex issues to management within a timely manner. * Communicates effectively and professionally in all interactions, written and verbal, with staff, management, and customers. * Meets deadlines, service level agreements, and KPM's for area while following all procedures. * Demonstrates transformation behaviors and contributes to the overall good of the team/department. * Presents creative recommendations for enhancements/changes to processes. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled