Job Information
Aston Carter Order Specialist/Client Support in Fairfield, New Jersey
* Opportunity to work for a restructuring client support team for a chemical manufacturing company *
Job Title: Client Support/Order Management Specialist
Pay: $25-30/hr depending on experience
Location: Fairfield, NJ (Onsite)
Job Description:
• Promptly enter purchase orders to meet or exceed the agreed to service levels.
• Partner with Leads to guarantee Achievement of service level agreements.
• Ensure order entry, order tracking and delivery are on track and orders are completed in full, providing status updates throughout the process.
• Identify gaps in processes and partner with customer experience team to resolve.
• Ensure actions align with AAT strategy.
• Escalate issues as they arise in a timely matter to ensure agility and responsiveness
What is Required:
• 2+ years of experience of client success experience
• Experience with B2B customer success
• Bachelors Degree REQUIRED
For immediate consideration, please upload your most up to date resume ASAP.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.