Campus Pride Jobs

Company DescriptionWe are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionResponsible for the implementation of primary goals, operating plans, policies, and short- and long-range objectives for the business unit. * Ensures that the Quality Management System is implemented and maintained in accordance with the ISO 17025 standard * Is knowledgeable of the scope of all processes under his/her supervision * Maintains records and manages all aspects of testing activities * Facilitates operational concerns * Coordinates purchasing requests * Manage operations to maintain or improve efficiency and quality of laboratory * Ensures accurate and consistent testing procedures * Hires personnel and oversees all employee related issues * Determines technical training needs of personnel * Conducts employee performance reviews and provides ongoing guidance for continued employee development * Maintain a fair and positive work environment * Represents organization to major customers, government agencies, and the public * Communicate operational difficulties and delays to Client Service Department * Communicate necessary changes or information to department personnel. * Responds to customer inquiries and provides professional advice * Ensures that all health and safety regulations are followed * Contribute to and maintain an active safety program for all departments * Organize and maintain documentation of all laboratory quality activities * Report on the performance of the Quality Management System to senior management for review and as a basis for improvement of the system. * Ensure compliance to ISO 17025 standards are maintained * Performs other duties as assigned.LEADERSHIP/SUPERVISORY RESPONSIBILITIES * Provides guidance and/or leadership to others, including indirect reports, peers, or managers * Has hiring and terminating responsibilities * Supervises othersJOB COMPLEXITY * Ability to provide authoritative opinions in the area of expertise and finds new and innovative ways of improving production efficiencies. * Work toward continuous improvement in production and to improve efficiency without compromising data quality. * Solves day-to-day production and process problems, providing technical and operational leadership and guidance to all staff. * Interprets, evaluates and analyzes problems that do not conform to established practices and precedents. Requires creativity within prescribed limits in developing new ideas or techniques to resolve problems. Knowledge in a technical field/discipline or profession.IMPACT OF DECISIONS * Decisions on the day-to-day operation of the branch have significant impact on the customer satisfaction with respect to testing results, timeliness of data and on-going relationships. * Responsible for the financial budget of the branch and to the overall revenue and local contribution of the business line. * Ineffective actions with respect to health and safety and quality could have a negative and costly impact to the branch and business line. * Actions and decisions of the position have clear impact on a number of departments (results, schedules, performance) with direct potential impact on customers.ANALYTICAL THINKING/PROBLEM SOLVING * Identify and implement process improvements to improve efficiency and add capacity. * Identify the root cause for non-conformances and implement sound corrective actions. * Provide technical input for customers. * Position requires independent thinking within company policies, procedures and standards available to accomplish objective. Recommended policy decisions are subject to managements' review prior to implementation. The responsibility of "what -todo" is distinctly stated; the "how-to" achieve the objective is largely determined by the employee's own judgment.QualificationsEDUCATION AND EXPERIENCE * 4-year degree in Microbiology/Chemistry/Food Science or a related field or equivalent work experience Required * 7+ years previous experience in operations/ management role Required * 3 plus years in a supervisory role Required * Knowledge of LIMS Required * Effective problem prevention and problem-solving skills. Required * Written and verbal communication skills necessary to cross multiple disciplinesKNOWLEDGE / SKILLS / ABILITIES * Language Skills: English / Highest level of knowledge required. Required * Mathematical Skills: Intermediate required. Required * Reasoning Skills/Abilities: IntermTo view the full job description, click here