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Robert Half Customer Service Representative in Fairfield, New Jersey

Description If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This could be the Fairfield, New Jersey Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary to hire engagement.

What you get to do every single day

  • Provide accurate, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Organize and route incoming telephone calls

  • Receive and send written business correspondence Requirements - Demonstrated experience performing extensive research to resolve complex customer inquiries

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Enthusiastic attitude and an engaging businesslike approach

  • Excellent customer service and office administrative skills

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Customer service experience desired

  • Strong computer skills including customer database systems

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Ability to effectively interact, verbally and in writing

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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