Job Information
Aston Carter Bilingual Receptionist in Eugene, Oregon
Job Title: Bilingual Receptionist
Job Description
We are seeking a dedicated Bilingual Representative to join our team. You will be responsible for answering customer questions both on the phone and in person, providing support for customer orders, and offering product and business information. This position serves as a business representative for our distribution channel and requires excellent customer service skills.
Responsibilities
Sit at the front desk and answer customer questions on the phone and in person.
Provide customer order support and product/business information.
Act as a business representative for the distribution channel.
Process orders using Oracle.
Process and review dealer orders and requests, and system generated acknowledgements and orders.
Communicate professionally with customers and internal teams regarding product and business issues.
Support the order fulfillment process by working with outside sales representatives, product personnel, customer service, credit, and delivery departments.
Maintain pricing and run sales reports.
Essential Skills
Bilingual proficiency (Spanish and English).
Customer service experience.
Proficiency in Microsoft Office, particularly Excel and Outlook.
Inside sales/order processing experience.
Ability to multitask and handle high-stress situations.
Experience in sales, outbound calls, and the manufacturing industry.
Knowledge of invoice processing, logistics, distribution, purchasing, and inventory control.
Additional Skills & Qualifications
Great attention to detail and ability to learn product knowledge.
Ability to navigate Microsoft Excel and learn new software easily.
Basic math skills (verified through reference and a basic math skills test).
Work Environment
This position is based in an office next to a warehouse, working at the front counter in a smaller office environment with a team of 2-3 colleagues. The work schedule is Monday to Friday, 7am-4:30pm. The dress code is business casual. You will be part of a close-knit team that supports training and promotes growth opportunities within the company. Benefits include 401k, vacation, PTO (after 90 days), and health benefits once hired directly.
Pay and Benefits
The pay range for this position is $19.00 - $19.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Eugene,OR.
Application Deadline
This position will be accepting applications until Dec 28, 2024.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.