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Company Overview:

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Job Summary

UKG is seeking energetic, customer-focused individuals to implement UKG Pro Workforce Management, our award-winning Time and Attendance offering. As a Solution Consultant, you are the subject matter expert responsible for successfully implementing all phases of your projects. Candidates will possess an advanced knowledge of Time concepts and regulations and be comfortable working in a fast-paced, exciting environment.

Duties and Responsibilities:

• Coordinate and perform all phases of UKG's implementation methodology

• Provide subject matter expertise and best practice guidance to the customer

• Provide analytical and design expertise; system configuration; data mapping; testing and client support of live payroll processing

• Track, manage, and oversee the resolution of open implementation issues/items

• Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities

• Provide timely follow-up and resolution of open project-related items

• Meet project task milestones and due dates

• Achieve positive customer satisfaction outcomes

• Work collaboratively with customers and team members to achieve desired project results

Basic Qualifications:

• 2+ years of software implementation experience

• Ability to travel up to 25%

• Excellent communication, customer service, and consulting skills

• Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines

• Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources

• General Business Acumen

Preferred Qualifications:

• 2+ years of Time experience

• Experience with Pro Workforce Management or other HCM software

• Configuration, testing & data mapping experience

• Demonstrated ability to troubleshoot technical issues

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.     

Disability Accommodation 

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.