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FirstBank Rep, Teller in Erie, Colorado


Responsible for accurately and efficiently processing a wide range of consumer and commercial bank transactions. Provide customers with fast and friendly customer service, answer inquiries, and inform customers of products and services which may result in cross sold products .


  • Provide prompt, efficient, confidential, and accurate service in the processing of transactions

  • Handle all monetary transactions for customers (i.e., deposits, withdrawals, loan payments, check cashing, monetary instruments)

  • Determines acceptability of negotiable items and customer identification

  • Maintain proficient knowledge of, and demonstrate ongoing compliance will all laws and regulations applicable to this position

  • Handle, count, and manage large amounts of cash and coin

  • Maintain cash drawer at a predetermined dollar level and requests additional cash as needed

  • Follow check-cashing guidelines and obtain approvals as necessary

  • Maintains proper security of all negotiable items

  • Evaluate customer needs and offer solutions which may come in the form of products or services

  • Complete necessary paperwork to process banking transactions

  • Type checks, money orders, and various other documents

  • Balance cash drawer and customer transactions

  • Review, balance, and correct any discrepancies in banking transactions

  • Recognize and understand different types of credit documents used to process customer transactions

  • Perform other duties and projects as assigned

  • Understand and comply with all provisions of the Safety in the Workplace policy


  • N/A


  • Entry-level job with little or no relevant work experience in the function


  • Prior cash-handling experience

  • Prior customer-service experience


  • Interpersonal and customer-oriented skills

  • Detail-oriented

  • Decision-making capabilities

  • Basic computer skills


Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:

  • Frequently remains standing stationary throughout a typical business day

  • Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

  • Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms

  • Occasionally positions self to access drawers and shelves of various heights

  • Frequently reaches for and handles paperwork and files

  • Constantly communicates with customers, coworkers, and management in-person and on the phone

  • Must be able to exchange accurate information

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)